About The Position

The Clinical Account Specialist (CAS) drives demand for current and future Dermatology pipeline assets in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works across UCB to create positive experiences for patients living with severe immunologic diseases. The CAS develops an understanding of the patient journey and local healthcare ecosystem, including the payor environment, and helps ensure patients receive needed therapies. The position manages territory sales goals through planning, customer engagement, analysis of territory data, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members. It also supports compliant educational and promotional activities for medical stakeholders and staff. The position is based in the Philadelphia, Pennsylvania geography. UCB describes its general approach to work as hybrid-first, with 40% of time in the office unless the position description or role requirements specify otherwise.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver’s license and no more than two moving violations during the previous three-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • At least 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • A proven record of success in pharmaceutical sales, demonstrated through goal attainment and awards such as President’s Club.
  • Biologic product launch experience.
  • Business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
  • Understanding of the managed care landscape and its influence on business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and success working in teams.

Responsibilities

  • Develop a strong understanding of the patient journey of care and take responsibility for helping ensure needed therapies reach patients.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff to provide an outstanding patient experience.
  • Build an understanding of local healthcare ecosystems, including the payor environment.
  • Attain territory sales goals and objectives through effective territory planning and appropriate customer reach and frequency.
  • Collaborate with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
  • Analyze territory data to build and adapt customer call plans and establish professional relationships with healthcare professionals and support staff.
  • Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
  • Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic decisions about allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff in accordance with UCB policy.
  • Establish collaborative, team-oriented working relationships and integrate within a matrix environment.
  • Comply with UCB policies and approved messages, and coach the team in using approved sales materials and messages with healthcare professionals and other external stakeholders.

Benefits

  • The company describes a caring and supportive culture where employees feel included and respected and have equal opportunities.
  • Opportunities for growth and freedom to develop a career path.
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