About The Position

UCB is hiring a Clinical Account Specialist for its Hidradenitis Suppurativa dermatology sales team in Macon, Georgia. The role drives demand for current and future dermatology pipeline assets in an assigned territory by reinforcing product clinical features and building relationships with clinical decision-makers and office support staff. The specialist works with the broader UCB organization to support people living with severe immunologic diseases and create a strong patient experience. The position requires understanding the patient journey and local healthcare ecosystem, including the payer environment, and helping ensure patients receive needed therapies. The specialist communicates clinical product information and relevant patient support services to healthcare professionals and office staff, works collaboratively within a matrix organization, and follows UCB policies and approved messaging. This role owns territory sales goals and objectives through territory planning, customer engagement, data analysis, account activities, and strategic management of allocated resources. It also coordinates promotional educational programs for medical stakeholders in accordance with UCB policy. The position is based in the assigned geography, and UCB describes its general work approach as hybrid-first, with 40% office time unless the role description or its nature precludes that arrangement.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver’s license with no more than 2 moving violations during the previous 3 years.
  • Must reside within the assigned geography.

Nice To Haves

  • 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
  • Biologic product launch experience.
  • Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
  • Demonstrated understanding of the managed care landscape and how it influences or impacts business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and a record of success working in teams.

Responsibilities

  • Drive demand for current and future dermatology pipeline assets in the assigned territory.
  • Understand the patient journey of care and take responsibility for helping ensure needed therapies reach patients.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Build an understanding of local healthcare ecosystems, including the payer environment.
  • Establish collaborative, team-oriented relationships and integrate within a matrix environment.
  • Follow UCB policies and approved messages, and coach the team on using approved sales materials and messages with healthcare professionals and other external stakeholders.
  • Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision-makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
  • Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
  • Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
  • Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic business decisions about allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer educational opportunities, in accordance with UCB policy.

Benefits

  • A caring, supportive, inclusive culture where employees are respected and have equal opportunities to do their best work.
  • Opportunities to grow and freedom to develop a career path and reach full potential.
  • Hybrid-first approach to work, with teams brought together in local hubs; generally 40% of time is spent in the office unless otherwise specified or precluded by the position.
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