Field Access Specialist - Columbus

UCB • Columbus, OH

2d • $154,400 - $202,700 • Hybrid

About The Position

UCB is seeking a Field Access Specialist (FAS) to join its Market Access & Reimbursement team in the Columbus, Ohio territory. The FAS supports timely and successful patient access to prescribed UCB medications by educating healthcare providers on navigating payer barriers. The role bridges prescribers’ clinical decisions and patients’ treatment initiation and is a non-promotional functional position within UCB Market Access, Access and Reimbursement.

The FAS supports sites of care with information on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. Supported organizations include dermatology practices, academic medical centers, integrated delivery networks and health systems, associated specialty pharmacies, and other sites of care in the assigned territory. The position focuses on positive account and patient experiences, embedding effective office processes, addressing operational issues, and helping patients receive their medicines.

Requirements

• Bachelor’s degree.
• At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales or sales leadership, learning and development/training, medical affairs, thought leader liaison, marketing, patient services, account management, or reimbursement and patient access in specialty pharmacy, academic medical center/IDN, hub service vendor, or healthcare provider settings.
• At least 4 years of experience in coverage/access, reimbursement, or account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
• Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
• Must reside within the assigned territory.

Nice To Haves

• Experience in dermatology, rare diseases, oncology, immunology, or another therapeutic area requiring advanced medical knowledge and complex treatment support.
• Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
• Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
• Strong understanding of U.S. and state regulatory environments, including changing payer coverage, access, and reimbursement practices.
• Project management experience.
• Knowledge of U.S. payer and reimbursement systems, including commercial insurers, pharmacy benefit managers, specialty pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed programs.

Responsibilities

• Support dermatology accounts that prescribe UCB medicines, with an enhanced focus on new-account experiences and positive account and patient outcomes.
• Educate and partner with office staff to embed functional processes and pursue continual operational improvements in patient care.
• Monitor data dashboards and work with internal and external partners to intervene when escalated cases put an individual patient’s access to medicine at risk.
• Work with HUB case managers to ensure accounts and patients are supported and patients remain on track to receive their medicines.
• Monitor HUB cases, authorizations, appeals, shipments, and milestone deadlines; identify operational issues and support smooth transitions from bridge programs to commercial specialty pharmacies.
• Partner with the Specialty Pharmacy National Account Executive team to escalate cases requiring intervention and respond to specialty pharmacy requests for field support.
• Work with external specialty pharmacy account managers when requested by an office, and educate and support IDN and academic specialty pharmacies on processes that help patients receive UCB medicines.
• Collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices, resolve problems, and escalate payer-related issues.
• Lead field-based initiatives in response to local, regional, or national payer changes, educating accounts about changes and steps to support patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior