Field Access Specialist - Houston

UCB•Houston, TX

2d•$154,400 - $202,700•Hybrid

About The Position

The Field Access Specialist (FAS) supports timely and successful patient access to prescribed UCB medications by educating healthcare providers on navigating payer barriers. The role bridges prescribers’ clinical decisions and patients’ treatment initiation and supports local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. The FAS works across sites of care, including private and group practices, Academic Medical Centers, Integrated Delivery Networks, Integrated Health Systems, associated Specialty Pharmacies, and other sites within the assigned Houston territory. This is a non-promotional role within UCB Market Access, Access and Reimbursement. The FAS supports Dermatology accounts that prescribe UCB medicines, with particular focus on new-account experiences and improving account and patient experiences. The position partners with office staff to establish functional processes and improve operations in support of patient care. It monitors dashboards and works with internal and external partners to address escalated cases where patient access is at risk. The FAS coordinates with HUB case managers and Specialty Pharmacy partners, monitors case milestones and transitions, and collaborates with commercial and field teams. The role also leads field-based initiatives in response to payer changes that affect access.

Requirements

Bachelor’s degree.
At least 8 years of experience in biopharmaceutical or related fields, including Market Access-related positions, Sales, Sales Leadership, Learning and Development/Training, Medical Affairs (MSL), Thought Leader Liaison (TLL), Marketing, Patient Services, or Account Management; alternatively, reimbursement or patient access experience within a Specialty Pharmacy, Academic Medical Center/IDN, Hub Service Vendor, or healthcare provider setting.
At least 4 years of experience in Coverage/Access, Reimbursement, or Account Management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
Must reside within the assigned territory.

Nice To Haves

Experience in Dermatology, Rare Diseases, Oncology, Immunology, or another therapeutic area requiring advanced medical knowledge and complex medical treatment support.
Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
Project Management experience.
Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, Specialty Pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed programs.

Responsibilities

Support Dermatology accounts prescribing UCB medicines, with an enhanced focus on new-account experiences and positive account and patient experiences.
Educate and partner with office staff to embed functional processes and pursue continual operational improvements in patient care.
Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
Work with HUB case managers to ensure accounts and patients are supported and patients are on track to receive medication.
Monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations, requirements, and milestone deadlines; identify operational issues and support smooth transitions to commercial Specialty Pharmacies.
Partner with the Specialty Pharmacy NAE team to escalate cases requiring intervention and respond to Specialty Pharmacy requests for field support.
Interact with external Specialty Pharmacy account managers and educate and support IDN and Academic Specialty Pharmacies when requested by offices.
Collaborate daily with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices and address payer-related issues.
Lead field-based initiatives when local, regional, or national payer changes affect the market; educate accounts about changes and steps to support patients.