Field Access Specialist - NYC

UCB•New York, NY

2d•$154,400 - $202,700•Hybrid

About The Position

The Field Access Specialist (FAS) supports timely and successful patient access to prescribed UCB medicines by educating healthcare providers on navigating payer barriers. The role bridges prescribers’ clinical decisions and patients’ treatment initiation and is a non-promotional position within UCB’s Market Access, Access and Reimbursement Department. The FAS supports sites of care across an assigned New York territory on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. These sites include private and group practices, academic medical centers, integrated delivery networks and health systems with dermatology departments, associated specialty pharmacies, and other sites of care. The role focuses on supporting dermatology accounts that prescribe UCB medicines, with particular attention to new-account experiences. The FAS partners with office staff to establish effective processes and improve operations, monitors patient access cases, and works with internal and external partners to address barriers and help ensure patients receive treatment.

Requirements

Bachelor’s degree.
At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales or sales leadership, learning and development or training, medical affairs, thought leader liaison, marketing, patient services, account management, or reimbursement or patient access in specialty pharmacies, academic medical centers or IDNs, hub service vendors, or healthcare provider settings.
At least 4 years of experience in coverage/access, reimbursement, account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
Must reside within the assigned territory.

Nice To Haves

Experience in dermatology, rare diseases, oncology, immunology, or other therapeutic areas requiring advanced medical knowledge and complex medical treatment support.
Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
Project management experience.
Knowledge of U.S. payer and reimbursement systems, including commercial insurers, pharmacy benefits managers, specialty pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed programs.

Responsibilities

Support dermatology accounts prescribing UCB medicines, with an enhanced focus on positive experiences for new accounts and their patients.
Educate and partner with office staff to embed effective processes and pursue continual operational improvements in patient care.
Monitor data dashboards and communicate with internal and external partners to intervene when an individual patient’s access to medicine is at risk.
Work with HUB case managers to support accounts and patients, monitor authorizations, appeals, shipments, and milestone deadlines, identify operational issues, and support transitions to commercial specialty pharmacies.
Partner with the Specialty Pharmacy National Account Executive team to escalate cases requiring specialty pharmacy intervention and respond to requests for field support.
Interact with external specialty pharmacy account managers and educate and support IDN and academic specialty pharmacies when requested by offices.
Collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices and address or escalate payer-related issues.
Lead field-based initiatives in response to payer changes, educating accounts about the changes and steps to support patients.