Fiber installation Technician (Installation and Repair) - $2000 Hiring Bonus!!

AFL•Denver, CO

9d•Onsite

About The Position

ITC Service Group, a wholly owned subsidiary of AFL, provides managed services and workforce solutions for the planning, design, construction, installation, and maintenance of voice, data, and video networks. The Fiber Installation Technician works inside and outside customers’ homes, installing broadband integrated digital TV, high-speed Internet, and voice services while providing a positive customer experience. Work may include connecting aerial, buried, and plenum fiber-optic jumpers and drops; splicing fiber-drop connectors; installing ONTs and power supplies; and running or reusing coaxial or CAT5 wiring. Installations may also involve temporary fiber drops and burying CAT5 or coaxial cable up to 50 feet. Technicians verify service and, for Internet installations, install and configure hubs and routers, use MOCA technology where required, configure customer-owned computers, and educate customers about Internet access. Video work may include running coax to TV boxes, running CAT5E from routers to network interface modules, taking DB loss readings, activating set-top boxes on the fiber network, programming remotes, and explaining video products and services. The company provides a vehicle, gas, cell phone, tablet, and uniform. Starting pay is $22.00 per hour plus a performance bonus, and the posting advertises a $2,000 hiring bonus. The role may require flexible or extended workdays, weekend and holiday work, and on-call or standby availability. Employees work outdoors in varying weather and may work near mechanical parts, at heights, or around electrical hazards. ITC Service Group is an Equal Opportunity Employer.

Requirements

Valid state driver’s license and a non-negligent driving record.
Meet the 275-pound safety restriction; when working aloft, employee weight and tools combined must not exceed the manufacturer-specified 280-pound limit.
Ability to lift, move, push, pull, and/or carry up to 100 pounds.
Ability to work flexible hours, including workdays that may exceed normal hours, and some weekends and holidays; availability for on-call and standby work.
Pass a pre-employment background check and drug/alcohol screen.
Ability to visually distinguish wire and cable colors.
Ability to complete on-the-job and/or classroom training.
Knowledge of computer operating systems, such as MS 98SE, 2000, XP, and later versions.
Experience cabling electronic components such as modems, routers, TVs, stereo systems, and home entertainment systems.
Experience working with CAT5 and coaxial wiring.
Ability to provide quality customer service face-to-face and over the phone.
Knowledge of basic electricity as it relates to telecommunications, including electrical principles, components, circuit design, and common measurement instruments.
Working knowledge of hand and power tools.
Ability to work well with others and independently in the field with little supervision.
Ability to perform job activities outdoors in different weather conditions, including extreme cold, heat, and inclement weather.
Ability to perform heavy manual tasks for extended periods.
Ability to meet the role’s physical demands, including standing, walking, sitting, climbing, balancing, stooping, kneeling, driving, reaching, and using hands to operate tools or controls.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Install broadband digital TV, high-speed Internet, and voice services in and around customers’ homes.
Connect aerial, buried, and plenum fiber-optic jumpers and drops, and splice fiber-drop connectors.
Install ONTs and power supplies and run or reuse coaxial and CAT5 wiring as needed.
Install Internet hubs and routers, use MOCA technology where required, and configure customer-owned computers.
Verify Internet and other installed services and educate customers about Internet access.
For video orders, run coaxial cable to TV boxes and CAT5E cable from routers to network interface modules.
Take DB loss readings at splitter points and terminated ends; activate set-top boxes and program remote controls.
Explain video products and services to customers.
Identify sales opportunities that meet customer and company needs, and promote and close sales of products and services.
Work independently in the field and cooperatively with others while providing customer service.