Fiber Installation Technician

ManpowerGroup WorkMyWay • Dayton, OH

20h • $20 - $24 • Onsite

About The Position

The Fiber Installation Technician performs hands-on field work installing, modifying, repairing, maintaining, testing, and disconnecting cable services, including video, data, and telephone. The technician works with fiber-optic and coaxial cable systems and related equipment; some service areas require supporting dual-platform environments using both technologies. Work must comply with established safety policies, procedures, and regulatory guidelines.

The role involves serving customers professionally, documenting installations and repairs, managing inventory, collaborating with colleagues on complex issues and network expansion, and maintaining reliable, high-quality service. The technician travels and drives to job sites daily, works outdoors in varied weather and terrain, and may work at heights on poles, roofs, ladders, and bucket trucks. Schedules may vary and include evenings, weekends, holidays, and overtime. The job requires a valid driver’s license, an acceptable background and driving record, and the ability to pass pre-employment screening.

MasTec Advanced Technologies offers competitive wages of $20–$24, paid training, tools, a uniform, a work van and gas card, benefits options, a 401(k) with company match, an employee stock purchase plan, paid time off, an independent work environment, and a promotion path to Field Technician Supervisor and Site Manager.

Requirements

• High school diploma or GED.
• Previous experience in fiber-optic cable installation and FTTH deployment.
• Knowledge of fiber splicing and termination techniques and familiarity with FTTH equipment and hardware.
• Strong problem-solving skills and attention to detail.
• Ability to work independently, prioritize tasks, and organize effectively.
• Ability to communicate clearly and professionally in English, verbally and in writing, with employees, customers, and suppliers.
• Ability to lift 60–80 pounds and climb 28–36-foot ladders; the job also involves carrying tools and equipment, climbing poles, and working at heights.
• Ability to walk over varied terrain in all types of weather while carrying tools and equipment, and to work outdoors for extended periods in any season or inclement weather.
• Ability to safely use weight-bearing equipment, including gaffs, safety harnesses, and ladders, within equipment weight limits.
• Ability to measure distances, distinguish wire sizes and colors, and make connections in tight spaces while bending, reaching, and twisting.
• Ability to work standing for 50–70% of the time and handle small components and wires.
• Ability to use handheld communication devices, computer applications, computer or test equipment, basic cable installation tools, and hand tools.
• Familiarity with computer operating systems and consumer or commercial communications devices, including PDAs, smartphones, routers, modems, converters, and wireless devices.
• Moderate understanding of IP networks and basic understanding of Time Division Multiplexing (TDM).
• Ability to use maps to identify routes to customer homes, read general system layouts from blueprints, and apply basic mathematics.
• Knowledge of the National Electrical Code (NEC), National Electrical Safety Code (NESC), OSHA requirements, applicable state and local codes including G.O. 95 and G.O. 128, and CATV installation policies and procedures.
• Ability to safely operate a company vehicle; must have a valid driver’s license and an acceptable background and current driving record to travel to customer homes.
• Ability to work a flexible schedule that may include nights, evenings, weekends, holidays, and overtime; regular, consistent, and punctual attendance is required.
• Ability to pass a pre-employment drug test, criminal background check, and MVR (driving record) check.
• Physical fitness and ability to work in varied environmental conditions, including exposure to extreme weather, moderate noise, animals, construction areas, and the public.

Nice To Haves

• Technician training or certification in fiber optics.
• Experience or knowledge in fiber-optic splicing and termination techniques.

Responsibilities

• Install, splice, and terminate fiber-optic cables and connectors indoors and outdoors, routing and organizing cables to industry standards.
• Test installed fiber-optic connections, perform quality assurance checks, and identify and resolve performance issues.
• Maintain and repair fiber-optic equipment and network infrastructure, respond to outages, and restore connectivity.
• Maintain records of installations, repairs, equipment used, and network configurations; complete reports and documentation accurately.
• Interact professionally with customers, address inquiries, explain service options, and provide technical support as needed.
• Follow safety practices and policies, and report accidents, losses, injuries, or property damage according to established policies.
• Collaborate with colleagues and other teams to resolve technical issues and coordinate network expansion projects.
• Manage inventory accurately, including device counts and records.
• Keep job knowledge current through educational opportunities, technical publications, and up-training.
• Take personal accountability, use initiative and flexibility, and strive to add value and provide high-quality customer service.
• Accurately report time worked and raise related questions or concerns with management or human resources.
• Maintain punctual, regular, and consistent attendance and monitor performance through scorecard reports.
• Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Mentor new employees as needed, attend scheduled team meetings, and cross-train on additional services.
• Represent MasTec Advanced Technologies and its partner professionally to customers, including showing identification and wearing the required uniform.
• Perform general clerical work such as filing, copying, and mailing, and perform other assigned duties.

Benefits

• Competitive wages of $20–$24.
• Paid training focused on safety, customer service, technology, products, and on-site sales techniques.
• High-quality tools, uniform, work van, and gas card.
• Medical, dental, and vision benefits options.
• 401(k) with a company match.
• Employee stock purchase plan.
• Paid time off.
• Highly independent work environment.
• Promotion path to Field Technician Supervisor and Site Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED