Fiber installation Technician (Installation and Repair) - $2000 Hiring Bonus!!

AFL Telecommunications•Denver, CO

About The Position

ITC Service Group, a wholly owned subsidiary of AFL, provides managed services and workforce solutions for the planning, design, construction, installation, and maintenance of voice, data, and video networks. The Fiber Installation Technician works inside and outside customers’ homes, installing broadband integrated digital TV, high-speed Internet, and voice services while supporting a positive customer experience. The work includes connecting and splicing fiber drops, installing optical network terminals and power supplies, routing or reusing CAT5 and COAX wiring, and verifying service. Internet-related tasks include installing hubs and routers, configuring customer-owned computers, and educating customers. For video orders, the technician runs cable to TV boxes and network interface modules, measures signal loss, activates set-top boxes, programs remote controls, and explains video services. The company provides a vehicle, gas, cell phone, tablet, and uniform. Starting pay is $22.00 per hour plus a performance bonus. A $2,000 hiring bonus is advertised.

Requirements

Valid state driver’s license and a non-negligent driving record.
Must meet the 275-pound safety restriction weight limit; when working aloft, employee weight and tools combined must not exceed the manufacturer’s 280-pound limit.
Ability to lift, move, push, pull, and/or carry up to 100 pounds.
Ability to work flexible hours; workdays may exceed normal hours, and some weekend and holiday work may be required.
Must pass a pre-employment background check and drug/alcohol screen.
Ability to visually distinguish wire and cable colors.
Ability to demonstrate knowledge of computer operating systems, including MS 98SE, 2000, XP, and later versions.
Experience cabling electronic components such as modems, routers, TVs, stereo systems, and home entertainment systems.
Experience working with CAT5 and COAX wiring.
Ability to provide efficient, quality customer service face-to-face and over the phone to internal and external customers.
Knowledge of basic telecommunications electricity, including electrical principles, components, circuits, and common measurement instruments.
Working knowledge of hand and power tools.
Ability to work cooperatively with others and independently in the field with little supervision.
Ability to work outdoors in varying weather, including extreme cold, heat, and inclement conditions.
Ability to perform heavy manual tasks for extended periods.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Install broadband digital TV, high-speed Internet, and voice services in and around customers’ homes.
Connect fiber optic jumpers and aerial, buried, or plenum drops; install temporary fiber drops safely when needed.
Splice fiber drop connectors and install ONTs and power supplies.
Run or reuse COAX and CAT5 wiring, including burying CAT5 or COAX up to 50 feet when required.
Verify installed services.
Install Internet hubs and routers and use MOCA technology when required.
Configure customer-owned computers and educate customers about Internet access.
For video orders, run COAX to TV boxes and CAT5E from routers to network interface modules.
Take DB loss readings at splitter points and terminated ends, initialize set-top boxes for fiber network activation, and program remote controls.
Educate customers about video products and services.
Provide quality customer service, identify suitable sales opportunities, and promote and close sales of products and services.
Complete on-the-job and/or classroom training as needed to remain competitive in the telecommunications field.
Be available on call or on standby in relation to workload.