Fiber Installation Technician

MasTec Advanced Technologies • Blacklick Township, PA

18d • Onsite

About The Position

The Fiber Installation Technician installs, modifies, repairs, and disconnects cable services, including video, data, and telephone. The role involves hands-on field work installing, maintaining, and troubleshooting fiber-optic and coaxial cable systems and related equipment. In some service areas, technicians work in dual-platform environments using both coaxial and fiber technologies. Work must comply with established safety policies, procedures, and regulatory guidelines.

Technicians install, splice, and terminate fiber-optic cables and connectors; test connections; maintain and repair equipment and network infrastructure; respond to outages; document work and equipment; and provide professional, customer-focused service. They collaborate with colleagues, manage inventory, participate in training, and represent MasTec Advanced Technologies and its partner professionally.

The position requires daily travel and driving to job sites, outdoor work in varied and sometimes extreme weather, and work at heights using ladders, poles, and other equipment. Schedules may vary and may include weekends, evenings, holidays, and overtime. The role offers paid training, tools, a uniform, a work van, and a gas card, with a stated pay range of $20–$24. The posting describes a promotion path to Field Technician Supervisor and Site Manager.

Requirements

• High school diploma or GED.
• Previous experience in fiber-optic cable installation and FTTH deployment.
• Knowledge of fiber-optic splicing and termination techniques.
• Familiarity with FTTH equipment and hardware.
• Strong problem-solving skills and attention to detail.
• Ability to work independently, prioritize tasks, and organize effectively.
• Ability to read, write, and speak English for clear, professional communication with employees, customers, and suppliers.
• Ability to walk on varied terrain in all types of weather while carrying tools and equipment; safely use weight-bearing equipment within its maximum weight limits.
• Ability to measure distances, distinguish wire sizes and colors, and make cable connections in tight spaces involving bending, reaching, and twisting.
• Ability to climb poles using gaffs, hooks, and a climbing belt; work from poles and roofs; and carry, climb, and operate an approximately 32-foot, 90-pound extension ladder. The posting also specifies climbing 28–36-foot ladders and lifting 60–80 pounds.
• Ability to work while standing 50–70% of the time and to handle small components and wires.
• Ability to travel to assigned territories and company facilities, including in inclement weather, and safely operate a company vehicle; a valid driver's license is required and must be maintained.
• Ability to work outdoors for extended periods in any season and in inclement or extreme weather conditions.
• Familiarity with computer operating systems, consumer and commercial communications devices, and software applications; ability to use handheld communication devices and applications and complete documentation accurately.
• Moderate understanding of IP networks and basic understanding of Time Division Multiplexing (TDM).
• Ability to operate relevant computer and test equipment, such as signal level meters and ohm meters.
• Ability to read and use maps to identify routes to customer homes; read general system layouts from blueprints; and apply basic mathematics.
• Knowledge of the National Electrical Code (NEC), National Electrical Safety Code (NESC), OSHA requirements, applicable state and local codes including G.O. 95 and G.O. 128, and policies and procedures for CATV installation activities.
• Ability to use basic cable installation and hand tools, including electric drills, hammers, wrenches, and screwdrivers, and to work from ladders and bucket trucks as required.
• Ability to manipulate connectors, fasteners, and wire, and to work in areas with moderate noise levels.
• Regular, consistent, and punctual attendance; ability to work variable schedules, nights, weekends, evenings, holidays, and overtime as needed.
• Ability to pass a pre-employment drug test, criminal background check, and motor vehicle record check.
• Physical ability to perform frequent standing, walking, lifting, carrying, climbing, balancing, stooping, kneeling, crouching, reaching, handling, repetitive motion, and eye/hand/foot coordination tasks.
• Ability to work around moderate noise, dogs or other animals, construction areas, and the public.
• Close and peripheral vision, ability to adjust focus, and ability to manipulate objects such as pens, keyboards, and mice.

Nice To Haves

• Technician training or certification in fiber optics.

Responsibilities

• Install, splice, and terminate fiber-optic cables and connectors in indoor and outdoor settings, routing and organizing cables to industry standards.
• Test installed fiber-optic connections and perform quality assurance checks; identify and resolve issues.
• Maintain and repair fiber-optic equipment and network infrastructure, respond to service outages, and restore connectivity.
• Maintain records of installations, repairs, equipment used, and network configurations; prepare accurate reports.
• Interact professionally with customers, address inquiries, explain service options, and provide technical support as needed.
• Follow safety practices and policies, and report accidents, losses, injuries, or property damage to the supervisor and customer according to established policies.
• Collaborate with colleagues and other teams to resolve technical issues and coordinate network expansion projects.
• Manage inventory and maintain accurate device counts and records.
• Keep job knowledge current through educational opportunities, technical publications, and up-training.
• Report all time worked accurately and raise related questions or concerns with management or human resources.
• Promote customer satisfaction by providing high-quality service, maintaining punctual and consistent attendance, and monitoring performance through scorecard reports.
• Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Mentor new employees as needed, attend scheduled team meetings, and cross-train on additional services.
• Represent MasTec Advanced Technologies and its partner professionally, including showing identification and wearing the proper uniform.
• Perform general clerical work, such as filing, copying, and mailing, and perform other duties as assigned.

Benefits

• Paid training focused on safety, customer service, technology, products, and on-site sales techniques.
• High-quality tools, uniform, work van, and gas card.
• Medical, dental, and vision benefits options.
• 401(k) with a company match.
• Employee stock purchase plan.
• Paid time off.
• Highly independent work environment.
• Clear promotion path to Field Technician Supervisor and Site Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED