Female Spa Attendant (Part Time) (37511)

Agua Caliente Casinos • Palm Springs, CA

1d

About The Position

Welcome guests and provide robes, slippers, towels, and locker keys. Escort guests to their lockers, and escort massage clients to their therapist and introduce them. Maintain the cleanliness of the spa facility while assisting guests with amenities, wellness experiences, and equipment. Provide professional guest service and maintain Forbes 5 Star and Ace service standards. Follow applicable Tribal Ordinances and Regulations, ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. This position has no supervisory responsibilities.

Requirements

• High school diploma, GED, or equivalent combination of education and experience.
• Must be able to obtain a Riverside County Health Department card within one week of employment.
• Must complete and provide proof of a Responsible Alcoholic Beverage Certificate through the Department of Alcoholic Beverage Control within 60 days of employment.
• Able to stand, move, and work throughout the office area and properties, including walking up to 3 miles and climbing stairs.
• Able to work in a smoke-filled environment.
• Able to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 lbs. intermittently.
• Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multiline telephone.

Responsibilities

• Provide excellent guest service and professionalism to guests and internal clients.
• Greet guests warmly as they enter the spa.
• Be familiar with treatments, including indications, contraindications, and services appropriate to therapists’ experience, knowledge, and education.
• Assist in identifying the underlying causes of guests’ problems and institute change.
• Provide guests with robes, slippers, locker keys, iced water, or iced tea.
• Keep locker areas neat and clean, including removing used towels and slippers.
• Give tours to guests.
• Fill mineral tubs; drain, clean, and refill them after each use.
• Replace towels and mats, and escort guests to the tranquility room.
• Restock linens and supplies throughout the spa.
• Maintain Forbes 5 Star and Ace service standards.
• Adhere to Tribal Ordinances and Regulations, ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED