Female Spa Attendant (Part Time)
About The Position
The Female Spa Attendant welcomes spa guests and supports their use of spa amenities and wellness experiences. The role provides robes, slippers, towels, locker keys, and refreshments; escorts guests to lockers and massage clients to therapists; and introduces clients to their therapists. The attendant gives tours, fills mineral tubs, and drains, cleans, and refills tubs after each use. The position also maintains cleanliness in locker and spa areas, keeps linens and supplies stocked, and escorts guests to the tranquility room. The attendant is expected to provide professional guest service and follow Forbes 5 Star and Ace service standards, as well as applicable tribal ordinances, regulations, internal controls, and standard operating procedures. There are no supervisory responsibilities.
Requirements
- High school diploma, GED, or equivalent combination of education and experience.
- Obtain a Riverside County Health Department card within one week of employment.
- Complete and provide proof of a Responsible Alcoholic Beverage Certificate through the Department of Alcoholic Beverage Control within 60 days of employment.
- Be able to stand, move, and work throughout the office area and properties, including walking up to 3 miles and climbing stairs.
- Be able to work in a smoke-filled environment.
- Be able to grasp, bend, lift, carry, or otherwise move goods weighing a minimum of 25 pounds intermittently.
- Have sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.
Responsibilities
- Provide excellent guest service and professionalism to guests and internal clients.
- Greet guests warmly as they enter the spa.
- Be familiar with treatments, including indications, contraindications, and services appropriate to therapists’ experience, knowledge, and education.
- Assist in identifying the causes of guests’ problems and instituting change.
- Provide guests with robes, slippers, locker keys, iced water, or iced tea.
- Escort guests to their lockers and massage clients to therapists, and introduce the clients to the therapists.
- Keep locker areas neat and clear of used towels and slippers.
- Give tours to guests.
- Fill mineral tubs for guests; drain, clean, and refill tubs after each use.
- Replace towels and mats and escort guests to the tranquility room.
- Restock linens and supplies throughout the spa.
- Maintain Forbes 5 Star and Ace service standards.
- Adhere to tribal ordinances, regulations, ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
