Fast and Fresh Assistant Manager

Hy-Vee•Marion, IA

About The Position

The Fast & Fresh Assistant Department Manager assists the Fast & Fresh Manager in setting department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role helps present quality products at competitive retail prices and supports a fast-paced store environment. It includes serving customers, maintaining sales displays and department operations, managing cash accountability, and assisting with inventory and other department work. The position is responsible for company assets, including equipment and merchandise, and has daily contact with customers, employees, suppliers/vendors, and the general public.

Requirements

High school education or more than one year of related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Vision from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers as the most important people in the store.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and communicate suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Act on issues when the C-Store Manager is absent.
Fill displays and work in the sales area; perform departmental duties as needed.
Count cash drawers and maintain cash accountability records.
Follow company policies and individual store guidelines, and report to work as scheduled and on time.
Assist the Fast & Fresh Department Manager with additional work as needed.
Assist with the monthly inventory process and attend meetings as required.
Instruct, assign, review, and plan the work of others; maintain standards and coordinate activities.
Perform other job-related duties and special projects as required.