Fast and Fresh Assistant Manager

Hy-Vee • Rochester, MN

2d

About The Position

The Fast & Fresh Assistant Department Manager assists the Fast & Fresh Manager in setting standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability. The role helps provide quality products at competitive retail prices and delivers prompt, friendly customer service. The assistant manager supports department operations, fills displays, works in the sales area, maintains cash accountability, and helps with inventory and other department duties. The position also instructs, assigns, reviews, and plans the work of others and helps maintain standards and coordinate activities.

Requirements

• High school education or more than one year of related work experience.
• Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and provide basic guidance and direction.
• Must be at least 18 years old.
• Employment is contingent upon successful completion of a pre-employment drug screen.
• Ability to perform medium physical work, including exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly.
• Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Responsibilities

• Provide prompt, efficient, friendly customer service, treating customers with care and patience.
• Greet customers and make an effort to learn and use their names.
• Help customers locate products, reach items, load or unload heavy items, and share their suggestions or requests.
• Answer the telephone promptly and provide helpful service to callers.
• Act on issues when the C-Store Manager is absent.
• Fill displays, work in the sales area, and perform departmental duties as needed.
• Count cash drawers and maintain cash accountability records.
• Follow company policies and individual store guidelines, and report to work as scheduled and on time.
• Assist the Fast & Fresh Department Manager with additional work and the monthly inventory process.
• Attend meetings as required and complete other job-related duties and special projects.
• Instruct, assign, review, and plan the work of others; maintain standards and coordinate activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED