(USA) Fashion Coach

Walmart • Boothwyn, PA

22d • $65,000 - $100,000 • Onsite

About The Position

The Fashion Coach supervises and develops hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role supports staffing needs and business growth while promoting a workplace where associates feel included and supported.

The Fashion Coach coordinates and oversees job-related activities, builds relationships with stakeholders, supports plans and initiatives, communicates goals, measures progress, and identifies improvement opportunities. The role leads teams through teaching, listening, store tours and feedback, collaboration, technology and merchandising initiatives, and implementation of business changes and solutions.

The position models exceptional customer service, supports customer-service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards.

The Fashion Coach drives the designated store area’s financial performance and sales by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, overseeing operational processes, and developing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s values of Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

The position is based at 605 Conchester Hwy, Boothwyn, PA 19061. The annual salary range is $65,000 to $100,000, with possible annual or quarterly performance bonuses and, for certain positions, regional pay-zone or complex-structure compensation.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, supervise, and develop hourly associates; assign duties, set expectations, and recognize associate contributions.
• Recruit and develop qualified associates to meet staffing needs and support business growth.
• Coordinate and oversee job-related activities and assignments, build stakeholder relationships, communicate goals, measure results, and address improvement opportunities.
• Lead teams through teaching, training, active listening, store tours and feedback, and communication and collaboration across levels of associates.
• Communicate and implement business initiatives, company changes, operational guidance, and business objectives.
• Model customer-service standards and support customer-service initiatives, including community and outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and improve the customer experience.
• Ensure compliance with company policies and procedures and support the company mission, values, and ethics and integrity standards.
• Review and evaluate P&L statements; assist with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals for the designated store area.
• Promote a culture of belonging, teamwork, accountability, continuous learning, and improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree