(USA) Fashion Coach

Walmart•Upper Moreland Township, PA

24d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a sense of belonging. The role coordinates and oversees job-related activities, develops relationships with stakeholders, supports business initiatives, communicates goals, tracks results, identifies improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams through teaching, active listening, store tours and feedback, collaboration across associate levels, and clear communication of operational priorities, merchandising, technology, company initiatives, and change efforts. The role models exceptional customer service, supports customer-service initiatives, resolves customer issues, addresses service deficiencies, and leads process improvements. The position ensures compliance with company policies and procedures and promotes Walmart’s mission, values, ethics, and Open Door Policy. It drives the financial performance and sales of the designated store area by reviewing P&L statements; assisting with budgets, forecasts, and expense control; overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to mitigate shrink and meet sales and profit goals. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at 2101 Blair Mill Rd, Willow Grove, PA 19090-1751. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also include Regional Pay Zone or Complex Structure compensation.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set clear expectations, recognize contributions, and foster belonging.
Coordinate, complete, and oversee job-related activities and assignments, working with stakeholders to support customer and business needs.
Communicate goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote continuous learning and adaptability.
Lead and develop teams through teaching, training, active listening, store tours, feedback, and communication across associate levels.
Communicate and guide teams on store operations, technology, business initiatives, merchandising, company direction, and change efforts.
Model and support exceptional customer service by following the One Best Way service model and managing customer-service initiatives.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and lead process improvements.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and Open Door Policy.
Drive the designated store area’s financial performance and sales by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Model Walmart’s values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education programs from high school completion through bachelor’s degrees, including English Language Learning and short-form certificates; tuition, books, and fees are covered.