(USA) Fashion Coach

Walmart•Sedalia, MO
•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role coordinates and oversees work activities and assignments, builds relationships with stakeholders, supports business initiatives, sets objectives, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The Fashion Coach leads teams by teaching, listening, touring stores and providing feedback, communicating about store operations and business initiatives, guiding change, and translating business objectives into clear expectations and solutions. The role models customer service, resolves customer needs and issues, supports customer-service initiatives, and develops action plans and process improvements to strengthen the customer experience. The position ensures compliance with company policies and values, supports the Open Door Policy, and provides guidance on business practices. It also drives sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The listed primary location is 3201 W Broadway Blvd, Sedalia, Missouri 65301-2118.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Must attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and develop hourly associates; assign duties, set clear expectations, recognize contributions, and support staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, set objectives, measure results, and address improvement opportunities.
  • Lead teams through teaching, training, listening, store tours and feedback, communication, collaboration, and guidance on change and business solutions.
  • Model customer-service standards and the One Best Way service model; support customer-service initiatives and ensure customer needs, complaints, and issues are resolved.
  • Develop and implement action plans to address customer-service deficiencies and improve the customer experience.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
  • Drive sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
  • Foster belonging, teamwork, trust, effective communication, accountability, learning, and continuous improvement.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U: Walmart-paid education programs from high school completion through bachelor's degrees, plus English Language Learning and short-form certificates; tuition, books, and fees are paid.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
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