(USA) Fashion Coach

Walmart • Easton, PA

2d • $65,000 - $100,000 • Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role promotes belonging and recruits and develops qualified associates to meet staffing needs and support company growth.

The position coordinates and oversees job-related activities and assignments, builds relationships with stakeholders, supports plans that address customer and business needs, communicates goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. It leads teams through teaching, listening, store tours and feedback, collaboration across associate levels, and guidance on business initiatives, merchandising, technology, and company direction.

The Fashion Coach models exceptional customer service and supports customer service initiatives, resolves customer concerns, develops action plans to correct deficiencies, and leads process improvements to improve the customer experience. The role ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards.

The position drives financial performance and sales for a designated store area by reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow and operational processes, and implementing plans to mitigate shrink and meet sales and profit goals. It is also expected to demonstrate Walmart's values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence.

The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone or complex-structure compensation. The role is based at the Easton, Pennsylvania location.

Requirements

• Meet one of the following education or experience combinations: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize associates, and promote a belonging mindset.
• Recruit and develop qualified associates to meet staffing needs and support company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Lead and develop teams through teaching, training, active listening, store tours and feedback, and communication and collaboration across associate levels.
• Guide associates on store operations, technology, business initiatives, merchandising, company direction, and change efforts.
• Model customer service standards and support customer service initiatives, including community outreach programs.
• Resolve customer needs, complaints, and issues; implement action plans to correct service deficiencies and improve customer experience.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Review P&L statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Promote continuous improvement, learning, and adaptability, and support associates through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed