(USA) Fashion Coach

Walmart•Delano, CA

3d•Onsite

About The Position

The Fashion Coach supervises, develops, and mentors hourly associates, including hiring, training, assigning duties, setting expectations, recognizing contributions, and helping ensure staffing needs are met. The role coordinates and oversees job-related activities, supports plans and initiatives that meet customer and business needs, establishes goals, measures progress, identifies improvement opportunities, and promotes continuous learning. The Fashion Coach leads teams by teaching, listening, touring stores and providing feedback, and communicating with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction. The role supports change efforts and provides guidance to implement business solutions. The position models exceptional customer service, supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address service deficiencies. It also ensures compliance with company policies and procedures and promotes Walmart’s mission, values, ethics, and integrity standards. The Fashion Coach drives financial performance and sales for a designated store area by reviewing profit-and-loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and addressing shrink to help achieve sales and profit goals. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at 530 Woollomes Ave, Delano, California. The annual salary range is $71,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone or complex-structure compensation.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize contributions, and support staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Set and communicate goals, measure progress, build accountability, identify improvement opportunities, and promote continuous learning and adaptability.
Lead and develop teams through teaching, training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
Develop and implement action plans to correct customer service deficiencies and improve the customer experience.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
Review and evaluate profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and help achieve sales and profit goals.
Promote belonging, teamwork, integrity, customer-first decision-making, continuous improvement, and resilience through personal example.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for qualifying programs.
Performance-based annual or quarterly bonuses.
Regional Pay Zone or Complex Structure compensation may apply to certain positions.