(USA) Fashion Coach

Walmart•Mount Vernon, IL

9d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and supporting staffing needs. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports plans and initiatives, communicates goals, measures results, addresses improvement opportunities, and promotes continuous learning. The position leads and develops teams through teaching, active listening, store tours and feedback, communication across associate levels, and guidance on store operations, technology, business initiatives, merchandising, and company direction. It supports change efforts and helps teams implement business solutions. The Fashion Coach also models customer service, supports customer service initiatives, resolves customer concerns, and develops action plans and process improvements to maintain a high-quality customer experience. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, and standards of ethics and integrity. It drives financial performance and sales in the designated store area by reviewing P&L statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to achieve sales and profit goals. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at 110 Davidson Rd, Mount Vernon, Illinois. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure.

Requirements

2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set expectations, provide recognition, and support staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, communicate goals, measure progress, and address improvement opportunities.
Lead and develop teams through teaching, active listening, store tours and feedback, and communication about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide guidance to implement business solutions and achieve business objectives.
Model customer service standards and the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
Develop and implement action plans to correct customer service deficiencies and improve the customer experience.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
Drive sales and financial performance in the designated store area by reviewing P&L statements and supporting budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Promote a culture of belonging, teamwork, accountability, integrity, customer focus, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly bonuses.