(USA) Fashion Coach

Walmart•Gaffney, SC

22d•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role supports staffing needs and business growth by recruiting and developing qualified associates. The Fashion Coach coordinates and oversees job-related activities, builds relationships with stakeholders, supports plans that meet customer and business needs, communicates goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The role leads teams through teaching, listening, store tours and feedback, collaboration across associate levels, and communication about store operations, technology, merchandising, business initiatives, and company direction. It also guides teams through change and implementation of business solutions. The role models exceptional customer service, supports customer service initiatives and community outreach, resolves customer concerns, and implements plans to correct deficiencies and improve the customer experience. It ensures compliance with company policies, procedures, ethics, and values, and supports the Open Door Policy. The Fashion Coach drives sales and financial performance for a designated store area by reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, monitoring merchandise presentation and inventory processes, and implementing actions to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at the Gaffney, South Carolina location. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation. The posting describes health, financial, paid-time-off, disability, education, and other benefits; eligibility and amounts may depend on job classification and length of employment.

Requirements

At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, recognize, and assign duties to hourly associates; set clear expectations and promote belonging.
Recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Communicate goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Lead and develop teams by teaching, training, listening, touring stores and providing feedback, and communicating about operations, technology, merchandising, initiatives, and company direction.
Introduce and lead company change efforts, providing guidance and clear expectations for implementing business solutions.
Model customer service standards and the One Best Way service model; manage customer service initiatives and community outreach; resolve customer needs, complaints, and issues; and implement corrective action plans.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, integrity, and Open Door Policy.
Drive financial performance and sales for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Foster a respectful, inclusive, accountable, and collaborative workplace, recognize others’ contributions, and support continuous improvement and change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, with amounts depending on job classification and length of employment.
Live Better U, a Walmart-paid education benefit program offering eligible associates fully paid tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Annual or quarterly performance bonuses.
Additional regional pay zone or complex-structure compensation for certain positions.