Fashion Coach

Walmart • Horn Lake, MS

1d • Onsite

About The Position

The Fashion Coach supervises, develops, and mentors associates, including hiring and training, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business initiatives, communicates goals, measures results, identifies improvement opportunities, and promotes adaptability and continuous learning.

The position leads teams through teaching, training, listening, store tours and feedback, and communication with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. It helps implement change and business solutions, and models exceptional customer service by supporting service initiatives, resolving customer concerns, and developing action plans to address deficiencies.

The Fashion Coach ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role drives financial performance and sales in the designated store area by reviewing P&L statements, managing budgets and expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to mitigate shrink and achieve sales and profit goals.

The position is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building trusting relationships, developing others, maintaining accountability and transparency, making informed decisions, putting customers first, and supporting continuous improvement and change.

Requirements

• Meet one of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop associates; assign duties, set clear expectations, recognize contributions, and support staffing needs.
• Coordinate and oversee job-related activities and assignments, build stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Lead and develop teams through teaching, training, active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide guidance for implementing business solutions.
• Model customer service standards and support customer service initiatives, resolve customer needs and complaints, and develop action plans to correct service deficiencies.
• Ensure compliance with company policies and procedures and provide guidance on applying company values, ethics, and standards.
• Drive financial performance and sales in the designated store area by reviewing P&L statements, managing budgets and expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Promote a belonging mindset, build trusting relationships, help and develop others, and support continuous improvement and organizational change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed