Fashion Coach

Walmart • Hudson, OH

8d • Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning.

The Fashion Coach leads teams through teaching, listening, store tours and feedback, collaboration across associate levels, and guidance on store operations, technology, business initiatives, merchandising, and company direction. The role models exceptional customer service, resolves customer concerns, supports service initiatives, and develops action plans to improve the customer experience. It ensures compliance with company policies and ethical standards while supporting the company mission and values.

The position drives sales and financial performance for a designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, managing seasonal transitions and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role also reflects Walmart’s values of Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Complete all job-required training and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop associates; assign duties, set expectations, and recognize contributions.
• Promote a belonging mindset and recruit and develop qualified associates to meet staffing needs and support business growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
• Communicate goals and objectives, measure results, build accountability, identify improvement opportunities, and promote continuous learning and adaptability.
• Lead teams through teaching, training, active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct service deficiencies and improve the customer experience.
• Ensure compliance with company policies and procedures and uphold the company mission, values, ethics, and integrity standards.
• Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Build trusting relationships, communicate positively, help and develop others, and recognize their contributions.
• Make informed decisions that balance short- and long-term priorities and put customers first.
• Drive continuous improvement, learn new technologies and skills, and support others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed