(USA) Fashion Coach

Walmart•Memphis, TN

26d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and mentors hourly associates, including hiring and training, assigning duties, setting expectations, recognizing contributions, and helping build a workplace where associates feel a sense of belonging. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports plans that address customer and business needs, communicates objectives, tracks results, and identifies opportunities for improvement. The Fashion Coach leads teams by teaching, listening, touring stores and providing feedback, collaborating with associates at all levels, and guiding teams through business initiatives and change. The role models customer service, supports customer service programs, resolves customer concerns, and develops action plans to address deficiencies and improve the customer experience. It also ensures compliance with company policies and ethical standards while supporting Walmart’s mission and values. The position drives sales and financial performance in the assigned store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s values of respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The annual salary range is $65,000 to $100,000. Additional compensation may include annual or quarterly performance bonuses and, for certain positions, regional pay zone or complex-structure compensation. The position is based at 7525 Winchester Rd, Memphis, Tennessee. The posting describes the role as part of Walmart’s store operations but does not specify a work schedule or workplace type.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Must attend and successfully complete all job-required training and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set expectations, and recognize contributions.
Promote a workplace culture of belonging and recruit and develop qualified associates to meet staffing needs and support business growth.
Coordinate and oversee job-related activities, maintain stakeholder relationships, support business plans, communicate goals, measure progress, and address improvement opportunities.
Teach, train, and listen to associates; tour stores and provide feedback; communicate and collaborate across levels; and guide teams through business initiatives and change.
Model customer service standards and support customer service initiatives, resolve customer needs and complaints, develop corrective action plans, and lead process improvements.
Implement and support company policies, procedures, mission, values, ethics, and integrity standards; use the Open Door Policy and guide associates in applying requirements.
Drive sales and financial performance in the assigned store area by reviewing P&L statements, supporting budgeting and forecasting, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and meet sales and profit goals.
Demonstrate Walmart values by fostering belonging, building trusting relationships, developing others, acting with integrity, putting customers first, and pursuing continuous improvement.

Benefits

Medical, dental, and vision coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit: Walmart-paid programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards and annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, according to job classification and length of employment.