(USA) Fashion Coach

Wal-Mart Louisiana•Houma, LA

25d•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing contributions, and promoting a workplace where associates feel they belong. The role coordinates and oversees work activities, builds relationships with stakeholders, supports business initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams through teaching, training, listening, store tours and feedback, and communication with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The role supports change efforts and provides guidance for implementing business solutions. The position models customer service standards, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements that support a quality customer experience. It ensures compliance with company policies and procedures and promotes Walmart’s mission, values, ethics, and integrity standards. The Fashion Coach drives sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to mitigate shrink and achieve sales and profit goals. The position is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation. The role is based at the Walmart store at 1633 Martin Luther King Jr Blvd, Houma, Louisiana.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Complete and successfully pass all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and promote belonging.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, communicate goals, measure progress, and address improvement opportunities.
Lead and develop teams through training, active listening, store tours, feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
Lead company change efforts and provide expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Ensure compliance with company policies and procedures and promote company mission, values, ethics, and integrity standards.
Drive sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement action plans to mitigate shrink and achieve sales and profit goals.
Build trusting relationships, communicate positively, recognize others’ contributions, and help develop and mentor associates.
Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs, from high school completion through bachelor's degrees and including English Language Learning and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, based on job classification and length of employment.