(USA) Fashion Coach

Walmart•Port Angeles, WA

23d•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a belonging mindset. The role coordinates job-related activities and assignments, builds relationships with key stakeholders, supports plans and initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning. The Fashion Coach leads teams through teaching, active listening, store tours and feedback, and communication with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The role helps implement change and business solutions, models Walmart customer service standards, resolves customer concerns, and develops action plans to improve the customer experience. The position supports compliance with company policies, values, ethics, and integrity standards. It drives the financial performance and sales of the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to meet sales and profit goals. The role is expected to embody Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop associates; assign duties, set clear expectations, recognize contributions, and promote belonging.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Lead and develop teams through teaching, active listening, store tours and feedback, and communication about operations, technology, initiatives, merchandising, and company direction.
Lead company change efforts and provide guidance to implement business solutions and achieve business objectives.
Model customer service standards and support service initiatives; resolve customer needs, complaints, and issues; and implement action plans to correct service deficiencies.
Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
Drive sales and financial performance for the designated store area by reviewing P&L statements, supporting budgeting and forecasting, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Build trusting team relationships, communicate positively, help and mentor others, and support continuous improvement and change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards; additional annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.