(USA) Fashion Coach

Walmart • Louisville, KY

11d • Onsite

About The Position

The Fashion Coach supervises, develops, and leads associates in a designated store area. The role includes hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The Fashion Coach coordinates work and initiatives with stakeholders, communicates goals, measures progress, addresses improvement opportunities, and supports continuous learning and change.

The position models exceptional customer service and supports customer-service initiatives, resolving customer needs and issues and implementing plans to improve the customer experience. It ensures compliance with company policies and procedures and promotes Walmart’s mission, values, ethics, and integrity.

The Fashion Coach is responsible for the designated area’s financial performance and sales. This includes reviewing profit-and-loss statements; assisting with budgeting, forecasting, and expense control; overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing plans to mitigate shrink and achieve sales and profit goals. The role also calls for leading by example in respect, integrity, customer service, and continuous improvement.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop associates; assign duties, set clear expectations, and recognize associates’ contributions.
• Recruit and develop qualified associates to meet staffing needs and support company growth.
• Coordinate and oversee job-related activities and assignments, building relationships with stakeholders and supporting plans that meet customer and business needs.
• Communicate goals and objectives, build accountability, measure progress, and identify and address improvement opportunities.
• Lead teams by teaching, training, listening, touring stores and providing feedback, and communicating with associates about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support customer-service standards and initiatives, resolve customer needs and complaints, and implement action plans to address deficiencies and improve customer experience.
• Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity.
• Review and evaluate profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Foster belonging, teamwork, trusting relationships, effective communication, and associate development.
• Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed