Farms Account Manager

North Risk Partners, LLC•Saint Cloud, MN

2d•$54,000 - $61,000•Hybrid

About The Position

North Risk Partners is seeking a dedicated, knowledgeable Farms Account Manager to support a portfolio of commercial and personal agricultural accounts. The role is client-focused and serves as the primary contact for clients while supporting the sales team. It requires knowledge of agricultural insurance, strong relationship skills, initiative, attention to detail, and an interest in serving the community. The Account Manager oversees day-to-day account service, advises clients on coverage and risk, assists with quotes, claims, billing, and policy or carrier changes, and maintains accurate client records. The role also includes building relationships with insurance carriers, keeping current with industry practices, and complying with applicable regulations and company procedures. The position is primarily indoors, with travel to company locations and client meetings. The work may involve exposure to varied weather during travel and outdoor events. A flexible schedule, including overtime, nights, and weekends, may be needed for events and meetings. The role is full-time, with an estimated base salary of $54,000–$61,000 annually, plus benefits. Hybrid work opportunities are offered.

Requirements

A high school degree, bachelor's degree, and a minimum of 2 years in agricultural insurance, or a combination of education and experience generally attained through these qualifications.
Active property and casualty insurance license.
Demonstrated success in customer service.
Excellent oral and written communication skills.
Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
Self-starter who takes initiative to identify problems and lead by example.
Ability to work in a fast-paced environment.
Valid driver's license and ability to travel to company locations and client meetings.
Ability to work a flexible schedule, including overtime, nights, and weekends as needed.
Ability to perform under normal office conditions, including extended periods sitting at a desk and working at a computer; frequent movement, bending, reaching, and related physical activities; and lifting or carrying objects up to 25 pounds.
Ability to communicate effectively in English and follow oral and written instructions.
Ability to use manual dexterity and visual acuity for computer keyboarding, office equipment, and reviewing detailed information.

Responsibilities

Serve as the main point of contact for a book of clients with farms or other agribusiness needs.
Manage day-to-day account service, ensuring accurate and timely transactions and strong client satisfaction.
Conduct regular reviews of coverage needs, risk exposure, and policy effectiveness.
Answer questions about coverage and assist with plan or carrier changes, claims, and billing.
Provide advice and counsel to assigned accounts.
Review insurance programs and recommend appropriate coverage at competitive prices.
Assist clients with claims processing.
Prepare and present quotes, proposals, and product comparisons tailored to client needs.
Maintain client files in the agency management system according to company policies and procedures.
Schedule, attend, and participate in meetings, trainings, and classes.
Develop and maintain positive, effective relationships with insurance carriers.
Strive to return phone calls, messages, and emails on the same business day.
Accurately enter activity and other relevant information into company software in accordance with procedures.
Follow federal and state regulations and best practices for avoiding errors and omissions.
Pursue professional development related to obtaining and maintaining licenses and designations as applicable.
Stay current on industry trends and best practices.
Represent the company’s values, mission, and culture; collaborate with coworkers and communicate professionally with clients and stakeholders.
Travel to company locations and client meetings as needed.