Farms Account Manager

North Risk Partners, LLC•Baxter, MN

2d•$54,000 - $61,000•Hybrid

About The Position

North Risk Partners is seeking a dedicated, knowledgeable Farms Account Manager to support a portfolio of commercial and personal agricultural accounts. The role serves as the primary client contact and supports the sales team. It requires knowledge of agricultural insurance, strong relationship skills, initiative, attention to detail, and a commitment to serving the community. The Account Manager provides day-to-day account service, assesses clients’ coverage and risk needs, advises on insurance programs, supports claims and policy changes, and prepares quotes and proposals. The role also maintains accurate client and activity records, works with insurance carriers, follows applicable regulations and company procedures, and pursues relevant professional development. The work is primarily indoors, with travel for client meetings, events, and meetings at other company locations. The position may require a flexible schedule, including overtime, nights, and weekends as needed.

Requirements

A combination of education and experience generally attained through a high school degree, bachelor’s degree, and a minimum of 2 years in agricultural insurance.
Active property and casualty insurance license.
Demonstrated success in customer service.
Excellent oral and written communication skills.
Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
Self-starter who takes initiative to identify problems and lead by example.
Ability to work in a fast-paced environment.
Valid driver’s license and ability to travel to company locations and client meetings throughout the state and potentially the region.
Ability to work a flexible schedule, including overtime, nights, and weekends as needed.
Ability to perform under normal office conditions, including lifting or carrying objects weighing up to 25 pounds; frequent twisting, bending, stooping, kneeling, squatting, standing, walking, and reaching; extended sitting and computer work; and repeated movement around office facilities.
Ability to communicate effectively in English and follow oral and written instructions.
Ability to use telephones, calculators, copy machines, computers, printers, and other office equipment.

Responsibilities

Serve as the main point of contact for a book of clients with farm or other agribusiness needs.
Manage day-to-day account service, ensuring accuracy, timeliness, and client satisfaction.
Conduct regular reviews of coverage needs, risk exposure, and policy effectiveness.
Answer questions about lines of coverage and assist with plan or carrier changes, claims, and billing.
Provide advice and counsel to assigned accounts.
Review insurance programs and recommend appropriate coverage at a competitive price.
Assist clients with claims processing.
Prepare and present quotes, proposals, and product comparisons tailored to client needs.
Maintain client files in the agency management system in accordance with company policies and procedures.
Schedule, attend, and participate in meetings, trainings, and classes.
Develop and maintain effective relationships with partner insurance carriers.
Strive to return phone calls, messages, and emails on the same business day.
Accurately enter activity and other relevant information into company software systems.
Follow federal and state regulations and best practices for avoiding errors and omissions.
Continue professional development related to licensing and designations, as applicable.
Stay current on industry trends and best practices.
Represent the company’s values and culture, collaborate with coworkers, and interact professionally with clients and external stakeholders.