Farms Account Manager

North Risk Partners, LLC•Albany, MN

2d•$54,000 - $61,000•Hybrid

About The Position

North Risk Partners is seeking a dedicated Farms Account Manager to support a portfolio of commercial and personal agricultural accounts. The role is client-focused and serves as the primary point of contact for farm and agribusiness clients while supporting the sales team. It requires knowledge of agricultural insurance, strong relationship skills, initiative, attention to detail, and a commitment to serving the community. The Account Manager provides day-to-day account service, reviews clients’ coverage and risk exposures, advises clients on insurance programs, assists with claims and policy matters, and prepares tailored quotes and proposals. The role also maintains accurate client and activity records, works with insurance carriers, follows applicable regulations and company procedures, and pursues ongoing professional development. The work is primarily indoors, with travel for client meetings, events, and meetings at North Risk Partners locations. Hybrid work opportunities are offered.

Requirements

A combination of education and experience generally attained through a high school degree, bachelor’s degree, and a minimum of 2 years in agricultural insurance.
Active property and casualty insurance license.
Demonstrated success in customer service.
Excellent oral and written communication skills.
Strong attention to detail and organizational skills, including the ability to prioritize tasks effectively.
Self-starter who takes initiative to identify problems and lead by example.
Ability to work in a fast-paced environment.
Valid driver’s license and ability to travel to company locations and client meetings throughout the state and potentially the region.
Ability to work a flexible schedule, including overtime, nights, and weekends as needed for events and meetings.
Ability to perform the stated physical requirements, including lifting or carrying objects weighing up to 25 pounds, frequent movement and reaching, and extended periods of sitting and computer work.
Ability to communicate effectively in English and follow oral and written instructions.

Responsibilities

Serve as the main point of contact for a portfolio focused on clients with farms or other agribusiness needs.
Manage day-to-day account service accurately and promptly while maintaining a high level of client satisfaction.
Conduct regular reviews of coverage needs, risk exposure, and policy effectiveness.
Answer questions about lines of coverage and assist with plan or carrier changes, claims, and billing.
Provide advice and counsel to assigned accounts.
Review insurance programs and offer appropriate coverage at a competitive price.
Assist clients with claims processing.
Prepare and present quotes, proposals, and product comparisons tailored to client needs.
Maintain client files in the agency management system according to company policies and procedures.
Schedule, attend, and participate in meetings, trainings, and classes.
Develop and maintain positive relationships with partner insurance carriers.
Strive to return phone calls, messages, and emails on the same business day.
Accurately enter activity and other relevant information into company software systems according to procedures.
Follow federal and state regulations and best practices for avoiding errors and omissions.
Continue professional development related to obtaining and maintaining applicable licenses and designations.
Stay up to date on industry trends and best practices.
Represent the company’s core values, mission, and culture; collaborate professionally with coworkers, clients, Risk Advisors, and external stakeholders.