Farms Account Manager

North Risk Partners, LLC•Hastings, MN

6d•$54,000 - $61,000

About The Position

North Risk Partners is seeking a dedicated, knowledgeable Farms Account Manager to support a portfolio of commercial and personal agricultural accounts. The role serves as the primary client contact and supports the sales team, requiring knowledge of agricultural insurance, strong relationship skills, initiative, attention to detail, and a commitment to serving the community. The Account Manager provides day-to-day service for assigned accounts, advises clients on coverage and risk, assists with claims and policy or carrier changes, and prepares tailored quotes and proposals. The role also maintains accurate client records, builds relationships with insurance carriers, follows regulatory and company requirements, and continues professional development. The work is primarily indoors, with travel for client meetings and company events. Hybrid work opportunities are offered.

Requirements

High school degree and/or bachelor's degree, with a combination of education and experience generally attained through these qualifications.
A minimum of 2 years in agricultural insurance.
Active property and casualty insurance license.
Demonstrated success in customer service.
Excellent oral and written communication skills.
Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
Self-starter who takes initiative to identify problems and lead by example.
Ability to work in a fast-paced environment.
Valid driver's license and ability to travel to company locations and client meetings.
Ability to perform under normal office conditions, including extended periods at a computer.
Ability to communicate effectively in English and follow oral and written instructions.

Responsibilities

Serve as the main point of contact for a book of clients with farms or other agribusiness needs.
Manage day-to-day account service accurately and promptly while maintaining strong client satisfaction.
Conduct regular reviews of coverage needs, risk exposure, and policy effectiveness.
Answer questions about coverage and assist with plan or carrier changes, claims, and billing.
Provide advice and counsel to assigned accounts.
Review insurance programs and offer appropriate coverage at competitive prices.
Assist clients with claims processing.
Prepare and present client-specific quotes, proposals, and product comparisons.
Maintain client files in the agency management system according to company policies and procedures.
Schedule, attend, and participate in meetings, trainings, and classes.
Develop and maintain effective relationships with partner insurance carriers.
Strive to return calls, messages, and emails on the same business day.
Accurately enter activity and relevant information into company software in accordance with procedures.
Follow federal and state regulations and best practices for avoiding errors and omissions.
Continue professional development related to applicable licensing and designations.
Stay current on industry trends and best practices.
Represent the company's core values, mission, and culture, and work collaboratively with coworkers and stakeholders.
Travel to company locations and client meetings as needed.
Attend events and meetings outside regular hours as needed, including overtime, nights, and weekends.