Farms Account Manager

North Risk Partners, LLC•Marshall, MN

3d•$54,000 - $61,000•Hybrid

About The Position

North Risk Partners is seeking a dedicated Farms Account Manager to support a portfolio of commercial and personal agricultural accounts. The role is client-focused and serves as the primary point of contact for assigned clients while supporting the sales team. It calls for knowledge of agricultural insurance, strong relationship skills, proactivity, attention to detail, and a commitment to serving the community. The Account Manager handles the day-to-day servicing of accounts, assesses clients’ coverage and risk needs, offers advice, assists with claims and policy or carrier changes, and prepares tailored quotes and proposals. The position also involves maintaining accurate client records, coordinating with insurance carriers, following regulatory and company requirements, and pursuing ongoing professional development. The work is primarily indoors in an office environment, with travel to company locations and client meetings. The role may involve exposure to varied weather during work-related travel and outdoor events. A flexible schedule, including overtime, nights, and weekends, may be needed for events and meetings.

Requirements

A combination of education and experience generally attained through a high school degree, bachelor’s degree, and a minimum of 2 years in agricultural insurance.
Active property and casualty insurance license.
Demonstrated success in customer service.
Excellent oral and written communication skills.
Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
Self-starter who takes initiative to identify problems and lead by example.
Ability to work in a fast-paced environment.
Ability to work a flexible schedule, including overtime, nights, and weekends as needed for events and meetings.
Valid driver’s license and ability to travel to North Risk Partners locations and client meetings throughout the state and potentially the region.
Ability to perform under normal office conditions, including lifting or carrying objects weighing up to 25 pounds.
Ability to frequently twist, bend, stoop, kneel, squat, stand, walk, and reach.
Ability to hear, speak, and communicate verbally in English and follow oral and written instructions.
Ability to sit at a desk for extended periods, perform long hours of computer work, and move around office buildings and facilities throughout the day.
Manual dexterity and visual acuity for keyboarding, office equipment use, and reviewing detailed reports, information, fine print, and warning labels.
Ability to use telephones, calculators, copy machines, computers, printers, and other office equipment.
Demonstrate North Risk Partners’ core values, mission, and desired culture; maintain a positive attitude; represent the company professionally; collaborate with coworkers; and communicate professionally with clients, Risk Advisors, and colleagues.

Responsibilities

Serve as the main point of contact for a book of clients with farms or other agribusiness needs.
Manage day-to-day account service, ensuring accuracy, timeliness, and high client satisfaction.
Conduct regular reviews to assess coverage needs, risk exposure, and policy effectiveness.
Answer questions about all lines of coverage and assist with plan or carrier changes, claims, and billing.
Provide advice and counsel to assigned accounts.
Review clients’ insurance programs and offer suitable coverage at competitive prices.
Assist clients with claims processing.
Prepare and present quotes, proposals, and product comparisons tailored to client needs.
Maintain client files in the agency management system according to company policies and procedures.
Schedule, attend, and participate in meetings, trainings, and classes.
Develop and maintain positive, effective relationships with partner insurance carriers.
Strive to return phone calls, messages, and emails on the same business day.
Accurately enter activity and other relevant information into company software systems in accordance with company procedures.
Follow federal and state regulations and best practices for avoiding errors and omissions.
Continue professional development related to obtaining and maintaining applicable licenses and designations.
Stay up to date on industry trends and best practices.