Family Resources Coordinator

Akin (formerly Childhaven)•Seattle, WA

8h•$26 - $31

About The Position

Akin is seeking a compassionate, resourceful Family Resources Coordinator (FRC) to join its Early Support for Infants and Toddlers (ESIT) team. The FRC serves as a primary point of contact and advocate for families whose children are receiving ESIT services. The role helps caregivers understand available services, advocate for their children, and access resources and support. The coordinator works with families to understand their goals, identify their child's strengths and developmental needs, and coordinate services. The role guides families through the early intervention process, helps develop and monitor Individualized Family Service Plans (IFSPs), connects families with community resources, and collaborates with service providers to ensure children receive coordinated, timely support. Work is performed in a professional office environment and involves communication and coordination with families, colleagues, and community partners. Some positions may be eligible for hybrid work based on program and business needs; arrangements may be modified or discontinued. The position requires regular, predictable attendance and involves access to protected health information and confidential identifiable information.

Requirements

At least one year of experience working or volunteering in social services, early intervention, or a related field, preferably involving home visitation; or equivalent life experience supporting children and parents navigating identified developmental delays.
Ability to maintain current certifications in Pediatric/Adult CPR, First Aid/AED, and HIV/Bloodborne Pathogens.
Valid driver's license and favorable driving record, with no more than three violations within the past three years.
Knowledge of early childhood development and the needs of infants, toddlers, and their families.
Compassionate, supportive approach to building relationships with caregivers.
Strong communication and interpersonal skills, including the ability to explain information clearly and help families navigate complex systems.
Familiarity with local and statewide family resources, or ability to learn and build community partnerships.
Strong organizational skills and ability to coordinate multiple services, maintain accurate documentation, and manage competing priorities.
Understanding of social and systemic challenges that can affect families in Washington State.
Ability to collaborate with families, colleagues, service providers, and community partners from a variety of backgrounds.
Commitment to accessibility, inclusion, and belonging.
Willingness to learn, grow professionally, and contribute to a welcoming and inclusive workplace.

Nice To Haves

Bachelor's degree in Social Services, Early Learning, or a related field.
Bilingual in English and Spanish is highly desired.

Responsibilities

Build trusting, supportive relationships with parents and caregivers, recognizing their strengths, priorities, and hopes for their children.
Help families identify their child's developmental strengths and needs and develop individualized goals through the IFSP process.
Guide families through the ESIT program and explain available services, rights, and procedural safeguards.
Maintain regular communication with families, including monthly check-ins, to answer questions and ensure services continue to meet their needs.
Empower families to advocate for their children and make informed decisions about their child's development and care.
Coordinate the development, implementation, scheduling, and review of IFSPs.
Collaborate with early intervention specialists, referring agencies, healthcare providers, and community partners to align services with each child's needs.
Facilitate communication among families, service providers, and partner agencies, including required six-month reviews and updates about significant case developments.
Support families in navigating service systems and accessing additional programs, including Medicaid-related resources when applicable.
Maintain accurate, timely, and confidential case records and documentation.
Help families identify and access community resources that support their goals and well-being.
Develop and maintain relationships with local social service agencies, healthcare providers, and other family-serving organizations.
Coordinate referrals and connect families with additional services when needed.
Organize and participate in family events, parent meetings, and opportunities that encourage connection and engagement.
Work with a multidisciplinary team of early intervention professionals to provide coordinated, family-centered support.
Participate in case reviews, team meetings, program planning, and other collaborative activities.
Support continuous improvement efforts that strengthen services for children and families.
Participate in professional development and relevant training, including child development, family support, HIPAA, child abuse awareness, and antiracism.
Reflect on work, pursue opportunities for growth, contribute to a supportive team environment, and perform other related duties as assigned.