Family Resources Coordinator (FRC)

Whatcom Center for Early Learning • Bellingham, WA

3d • $24 - $27

About The Position

The Family Resources Coordinator (FRC) is an integral member of WCEL’s Early Support services team. The position develops, implements, and coordinates comprehensive, family-centered early support services for children from birth to three and their families under IDEA Part C, Early Intervention, following guidance from Early Support for Infants and Toddlers (ESIT) and WCEL guidelines. The role reports to an assigned Lead Family Resources Coordinator.

The FRC coordinates the intake, eligibility, evaluation, enrollment, and transition process; partners with families and the interdisciplinary Primary Service Provider team to develop and review Individualized Family Service Plans (IFSPs); and helps families access timely, integrated support in natural environments such as homes and community settings. The coordinator provides information, resources, referrals, and advocacy; collaborates with providers and community organizations; maintains compliant records; and participates in team meetings, professional development, and outreach activities.

WCEL is focusing on filling this position with someone proficient in verbal communication in Spanish and English. The position works primarily from the Blue or Brick House as assigned, and remotely as necessary. A vehicle in working condition, driver’s license, and auto insurance are required. Employment offers are contingent upon passing a background check.

Requirements

• High school diploma or GED.
• Vehicle in working condition, a driver’s license, and auto insurance.
• Professional work habits, including punctuality, responsiveness, organization, ability to manage multiple projects, and attention to detail.
• Excellent communication and conflict management skills, including written, in-person, and telephone communication.
• Ability to prioritize effectively, manage multiple projects and deadlines, and maintain strong organizational and record-keeping practices.
• Demonstrated ability to collaborate with staff as a foundational team member.
• Offers of employment are contingent upon passing a background check.

Nice To Haves

• Verbal communication proficiency in both Spanish and English is highly preferred.
• FRC credentialing through ESIT/DCYF; this can be completed after hiring.
• Awareness of resources and services in Whatcom County.
• Experience in or with home visiting.
• Personal experience with infants and toddlers with special health care needs and their families.
• Prior experience in education, healthcare, childcare, or nonprofit organizations.
• Lived experience related to barriers people may face in accessing early support services, including experiences related to race, culture, language, disability, identity, or involvement with support systems.

Responsibilities

• Coordinate intake, eligibility, evaluation, enrollment, and transition for children and families participating in ESIT services.
• Partner with families and the interdisciplinary Primary Service Provider team to develop, implement, and review IFSPs.
• Facilitate functional, family-centered outcomes and goals that support children’s participation in daily routines and activities.
• Engage parents and caregivers as active partners in assessment, planning, service delivery, and transition.
• Coordinate and monitor services to ensure timely, integrated support in natural environments, including homes and community settings.
• Provide families with information, resources, and referrals to support informed decision-making and access to community services.
• Advocate for family priorities and help families understand their rights, responsibilities, programs, and available services.
• Collaborate with medical providers, school districts, childcare providers, social service agencies, cultural navigators, and other community partners.
• Participate in outreach and community engagement activities promoting WCEL and ESIT services.
• Attend family education opportunities, community meetings, and agency events as assigned.
• Maintain accurate, complete, and timely records in required ESIT data systems in accordance with program regulations, contractual requirements, and WCEL standards.
• Prepare and maintain required documentation, including assessments, IFSPs, progress updates, medical information, transition records, and family files.
• Protect the confidentiality and security of family and child information according to applicable laws, regulations, and agency policies.
• Participate in interdisciplinary team meetings, staff meetings, reflective supervision, and professional development activities.
• Support student interns, practicum students, and job-shadow experiences in coordination with program leadership, as assigned.
• Contribute to a collaborative, family-centered, and strengths-based team culture.
• Perform other duties and responsibilities as assigned by the Lead Family Resource Coordinator.

Benefits

• 401(k) with company match.
• Health insurance, including medical, dental, and vision coverage with family coverage options.
• Flexible Spending Account (FSA).
• Employee assistance program.
• Professional Development Stipend.
• Flexible schedule.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED