FAMILY & COMMUNITY RESOURCE CENTER ADMINISTRATOR

State of Illinois•Taylorville, IL

8d•$118,200 - $136,860•Hybrid

About The Position

The Division of Family and Community Services is seeking an energetic, detail-oriented administrator to oversee the Christian County Family and Community Resource Center. The administrator supervises and administers professional and non-professional staff who provide casework services to applicants seeking public assistance or referrals. The Division connects Illinois residents with programs and services intended to improve health and well-being and promote self-sufficiency and family integrity. The position is based at the Christian FCRC office in Taylorville, Illinois. The regular schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour unpaid lunch. Hybrid work may be available, but reporting to headquarters is required as operational needs dictate.

Requirements

Knowledge, skills, and mental development equivalent to completion of four years of college, with coursework in a social or human services field.
Three years of progressively responsible administrative experience in a health or human services organization providing direct services to the public.
Ability to travel in the performance of duties, with overnight stays as appropriate.
File annual and supplemental Statements of Economic Interest as required by the Illinois Governmental Ethics Act.

Nice To Haves

Three years of professional experience interpreting and implementing policies, procedures, and goals for public assistance services such as cash, food, and medical assistance programs.
Three years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
Three years of professional supervisory experience assigning work, guiding subordinates, recommending counseling or discipline under collective bargaining agreements, training staff, and approving time off.
Two years of professional casework experience in a social service agency.
Two years of professional experience providing technical training and assistance to staff to ensure accurate and timely benefits delivery.
Two years of professional experience communicating daily with internal and external stakeholders and ensuring detailed, critical analysis of work performed.

Responsibilities

Administer a Family and Community Resource Center in the Division of Family and Community Services, Department of Human Services.
Serve as a full-line supervisor.
Review and evaluate reports of casework activities, including error reports, audit findings, and quality assurance reviews.
Interpret, explain, and implement new policies and procedures and changes to existing policies and procedures.
Travel to establish and maintain effective public relations with employers and other interested parties in the local area served.
Perform other duties as assigned or required that are reasonably within the scope of the position.

Benefits

Pension program
Group health, life, dental, and vision insurance
Three paid personal business days annually
Twelve paid sick days annually, with carryover
Ten to 25 days of paid vacation annually, with 10 days in the first year of employment
Thirteen paid holidays annually, and 14 in even-numbered years
Flexible work schedules when available and dependent on position
Twelve weeks of paid parental leave
Deferred compensation program
Optional pre-tax medical care and dependent care assistance plans
Eligibility for the Federal Public Service Loan Forgiveness Program
GI Bill training and apprenticeship benefits eligibility for qualifying veterans
Five percent salary differential for bilingual positions
Commuter savings program for Chicago employees