Family Care Coordinator / Savannah, GA - $3,000 Sign-on-Bonus

LifeLink Foundation•Norcross, GA

53d•Onsite

About The Position

LifeLink Foundation is a nonprofit organization dedicated to saving lives through organ and tissue donation. Founded over four decades ago, it has grown into a vision-driven organization with over 700 professionals across Florida, Georgia, South Carolina, Puerto Rico, and the US Virgin Islands. LifeLink's mission is to honor donors and save lives, with a vision to maximize the gift of life and provide hope to donor families and transplant patients. The organization is guided by its core values: Compassion, Excellence, Legacy, People, and Quality.

Requirements

Minimum of two years in a related field and appropriate experience in a medical environment or social services field.
Demonstrated above average interactive verbal communication skills.
Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage.
Availability for automobile and/or air travel on a regular basis.
Current driver license with good verifiable driving record.
A collaborator who thrives in a mission-first environment.

Nice To Haves

Clinical experience a plus.
Medical degree/certification a preferred.
Previous experience as Clinical Counselor, Bereavement Counselor, Healthcare Advocate, Funeral Director, Social Worker, Case Manager, Family Counselor. a plus.

Responsibilities

Utilize available resources and coordinate information with appropriate hospital and LifeLink staff to evaluate and respond to hospital referrals for the purpose of determining a potential organ/tissue donor.
Apply LifeLink Organ Recovery policies and procedures in performing and documenting the approach, authorization, honor donor designation, and medical/social behaviors interview of next-of-kin and other appropriate family members/associates to offer the option of organ/tissue donation for the purpose of transplantation.
Participate in call schedule rotation to ensure coverage of this position’s responsibilities 24/7.
Participate in the Family Care Coordinator (FCC) call schedule coordinating FCC responsibilities with other vascular coordinator staff.
Referral evaluation after brain death has been declared or testing planned.
Determination of suitability.
Verification of name and location of next-of-kin.
Notifying the 1st call vascular coordinator with all potential donor situations.
Completion of physical assessment utilizing approved forms.
Review of patient’s hospital chart.
Review of donor information with appropriate hospital personnel.
Determine a plan for the family.
Approaching family members and requesting authorization from next-of-kin utilizing approved consent and medical history forms and protocols.
Offering family all appropriate information.
Notifying the 1st call vascular coordinator of authorization request outcome.
Introduction of vascular coordinator who will take over case, to family members.
Provide follow-up with family in conjunction with vascular coordinator, and administrator on call.
Provide follow-up to appropriate Hospital Development Liaison.
Review of and co-sign family letters where/when appropriate to do so.
Initiating a donor chart.
Write beginning orders, obtain blood and nodes for serology testing and HLA tissue typing.