FAL Sales Contracts Manager

Airbus•Mobile, AL

6d•Onsite

About The Position

The FAL Sales Contracts Manager serves as the primary customer interface for contractual, legal, and financial matters relating to aircraft deliveries before and during the delivery phase. The role coordinates with Airbus S.A.S. in Toulouse, Airbus Germany, and Airbus Canada to support successful completion of deliveries through transfer of title to the customer. It is also the focal point within Airbus Commercial for A320/A220 FAL USA deliveries and ensures industrial program planning is compatible with contractual delivery schedules. The position manages aircraft delivery closings, including coordinating with customers and external parties, handling purchase agreement requests and interpretations, gathering commercial, compliance, and legal documentation, calculating final aircraft prices, preparing invoices, and ensuring payment. It supports delivery planning for aircraft delivered in Mobile, balancing industrial constraints and customer requests while protecting Airbus’s interests. The manager maintains productive customer relationships and accurate information flow regarding production and delivery dates, represents Customer Affairs in FAL meetings, and maintains the CASCADE planning application for FAL USA A320/A220 aircraft. The role contributes to commercial and on-time delivery targets by proactively addressing administrative issues and initiating recovery actions as needed. This is an on-site, US direct-hire professional position with Airbus Americas, Inc. The role may involve domestic and overseas travel, sometimes for extended periods, and working outside hangars in changing locations. Airbus states that qualified positions may receive relocation assistance and a comprehensive compensation and benefits package; specific benefits are not listed. The position requires current US work authorization; visa sponsorship is not offered unless specified.

Requirements

Bachelor’s degree in finance, management, or a related field.
3–5 years of experience in legal and sales matters.
Customer service experience in a technically focused environment.
Experience working effectively as a member of a multicultural team.
Demonstrated analytical and drafting skills.
Demonstrated ability to build and maintain customer relationships.
Fluency in English.
Current US work authorization; Airbus states that it does not sponsor visas for US positions unless specified.
Ability to travel domestically and overseas, sometimes for extended periods.
Ability to meet the listed physical requirements, including extended sitting and standing, walking through office and production areas, and occasionally carrying or lifting up to 20 lb (9 kg).

Nice To Haves

Fluency in a second language, such as French, Spanish, or German.
Work products or personal endeavors demonstrating the ability to respond to issues and concerns and display initiative.

Responsibilities

Serve as the primary interface for customers on contractual, legal, and financial matters related to aircraft deliveries.
Coordinate with Airbus S.A.S. in Toulouse, Airbus Germany, and Airbus Canada on delivery matters through transfer of title to the customer.
Ensure industrial program planning is compatible with contractual constraints and delivery schedules for FAL USA A320/A220 aircraft.
Interface with customers, their advisors, banks, customs, aviation authorities, and other parties during delivery, and monitor delivery closings.
Respond to customer and internal requests concerning implementation or interpretation of purchase agreements for aircraft deliveries.
Prepare and manage delivery closings, including preparing or collecting commercial, compliance, and legal documents; calculating final aircraft prices; preparing invoices; and ensuring payment.
Monitor legal, commercial, contractual, and financial aspects of the delivery process internally and externally.
Ensure contracts are implemented in strict accordance with their terms and that contractual requirements are correctly understood.
Support contracted delivery planning for aircraft delivered in Mobile, managing industrial constraints while addressing customer requests and protecting Airbus’s interests.
Develop and maintain productive relationships with customer representatives and ensure accurate information flow regarding production and delivery dates.
Represent Customer Affairs in meetings with departments and functions across the FAL organization.
Ensure delivery programs meet contractual obligations while considering input from customers and commercial, finance, and industrial organizations.
Monitor and regularly update the CASCADE Planning application for all FAL USA A320/A220 aircraft to be delivered.
Anticipate administrative issues and proactively initiate recovery actions to contribute to commercial and on-time delivery targets.
Maintain good relationships with customers and other external parties involved in deliveries.
Perform other duties as assigned.