Facility Services Coordinator (Remote)

Penske • United States,

24d • Remote

About The Position

This position supports programs and processes within the Corporate and Enterprise Facility Services department. The associate provides support and direction for customer and associate service and maintenance requests, accounts payable, and project-related activities, including support for capital projects. The department manages more than 1,200 PTL and PL locations across the United States and Canada and more than $10 million in annual maintenance and non-capital project spending. The role also assists with smaller capital expense projects as part of the Enterprise Facility Maintenance Programs.

The coordinator supports the centralized facility maintenance request system, triages and assigns service requests, coordinates vendors and service activities, maintains preventative maintenance schedules, and processes invoices. The role also helps grow enterprise facility service programs, supports facility and asset uptime, prepares recurring reports and presentations, and assists with capital planning and project administration. The position is remote, with travel as necessary and attendance at a specific required location as applicable.

Requirements

• A bachelor's degree in Business, Accounting, Engineering, Construction, or Maintenance is preferred; equivalent work experience is required if no degree is held.
• At least one year of trades knowledge or experience is a strong plus.
• Knowledge of task management and trades.
• Knowledge of ticketing and work order systems.
• Proficient knowledge of RFQ/RFP management, vendor management, and contract management.
• Excellent skills in Microsoft Word, Excel, and Windows word processing.
• Experience with capital project administrative tasks and capital project financial processes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, and work at the specific location required.
• Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to occasionally lift and/or move up to 25 pounds (12 kg).

Nice To Haves

• Smartsheet certification or experience with another work order or ticketing platform.
• At least one year of basic knowledge of facility elements such as lighting, janitorial services, HVAC systems, utility systems, roofing, paving, and general maintenance.
• General understanding of facility assets and programs.
• A bachelor's degree in Business, Accounting, Engineering, Construction, or Maintenance.

Responsibilities

• Provide primary support to the Enterprise Facilities Service Department through the Centralized Facility Maintenance Request System.
• Triage service requests and prioritize them by urgency.
• Evaluate and assign national and non-national vendors.
• Gather, evaluate, and award service proposals.
• Schedule and coordinate service activities for all locations.
• Maintain preventative maintenance schedules for all locations.
• Process incoming invoices for payment in Chrome River and Tririga.
• Analyze and evaluate locations not currently on a corporate-supported enterprise program to maintain and grow Enterprise Facility Service Programs.
• Provide quotes and pricing to District leadership.
• Onboard locations through the corporate process to maintain and increase facility and asset uptime and performance.
• Produce routine weekly and quarterly Facility Maintenance reports, including incoming and outgoing work orders, service issue escalations by category and vendor, and transaction reporting.
• Prepare monthly presentations from update reports compiled by each department.
• Support Capital Planning projects in conjunction with the supervisor, including lighting and LEED projects.
• Interact with external vendor accounts receivable departments to ensure clear communication and resolution of outstanding payments.
• Perform other projects and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level