Facility Services Coordinator

Penske•Phoenix, AZ

About The Position

This position supports programs and processes within Penske's Corporate and Enterprise Facility Services department. The associate supports customer and associate service and maintenance requests, accounts payable, and project-related activities, including support for capital projects. The department manages more than 1,200 PTL and PL locations across the United States and Canada and more than $10 million in annual maintenance and non-capital project spending. The coordinator also assists with smaller capital expense projects as part of the Enterprise Facility Maintenance Programs.

Requirements

  • A bachelor's degree in Business, Accounting, Engineering, Construction, or Maintenance is preferred; equivalent work experience is required if the candidate does not have a degree.
  • At least one year of trades knowledge or experience is a strong plus.
  • At least one year of basic knowledge of facilities elements such as lighting, janitorial services, HVAC, utility systems, roofing, paving, and general maintenance is preferred.
  • Knowledge of task management and the trades.
  • Knowledge of ticketing and work order systems.
  • Proficient knowledge of RFQ/RFP management, vendor management, and contract management.
  • Strong Microsoft Word, Excel, and Windows word-processing skills.
  • Knowledge of capital project administrative tasks and financial processes.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Regular, predictable, full attendance is an essential function of the job.
  • Must be willing to travel as necessary, work the required schedule and at the required location, complete a Penske employment application, and submit to a background investigation and drug screening.

Nice To Haves

  • Smartsheet certification, or experience with another work order or ticketing platform.
  • A bachelor's degree in Business, Accounting, Engineering, Construction, or Maintenance.
  • At least one year of basic knowledge of facilities elements such as lighting, janitorial services, HVAC, utility systems, roofing, paving, and general maintenance.
  • General understanding of facility assets and programs.

Responsibilities

  • Provide primary support to the Enterprise Facilities Service Department through the Centralized Facility Maintenance Request System.
  • Triage service requests and prioritize them by urgency.
  • Evaluate and assign national and non-national vendors.
  • Gather, evaluate, and award proposals for services.
  • Schedule and coordinate service activities for all locations.
  • Maintain preventive maintenance schedules for all locations.
  • Process incoming invoices for payment in Chrome River and Tririga.
  • Analyze locations that are not currently on a corporate-supported enterprise program and help maintain and grow Enterprise Facility Service Programs.
  • Provide quotes and pricing to District leadership.
  • Onboard locations through the corporate process to maintain and increase facility and asset uptime and performance.
  • Produce routine weekly and quarterly Facility Maintenance reports, including incoming and outgoing work orders, service issue escalations by category and vendor, and other monthly and weekly transaction reporting.
  • Prepare monthly presentations from update reports compiled by each department.
  • Support Capital Planning projects in conjunction with the supervisor, including lighting and LEED projects.
  • Communicate with external vendor accounts receivable departments to resolve outstanding payments.
  • Complete other assigned projects and tasks.
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