Facility Services Coordinator - Dallas, TX
VetJobs•Dallas, TX
•Onsite
About The Position
BGIS is seeking a Facility Services Coordinator to join its team in Dallas, Texas. BGIS provides integrated real estate management services, including facilities and project management, energy and sustainability services, workplace consulting, real estate services, and capital planning. The role supports site operations and client services through reception, request coordination, administrative support, facilities tasks, and work-order management. The position is on-site unless stated otherwise.
Requirements
- Strong demonstrated experience working in a customer service center environment.
- Demonstrated understanding of customer service principles.
- Demonstrated experience working with internal and external stakeholders at varying organizational levels.
- Strong professional telephone manner, including listening, questioning, empathy, clear client outcomes, and professionalism.
- Demonstrated attention to detail and grammar.
- Proficiency in relevant computer software such as Word, Excel, and Outlook (or related programs), and Internet access.
- Good keyboard skills, speed, and accuracy.
- Ability to respond quickly to change and adopt a flexible, innovative approach to problems and opportunities.
Responsibilities
- Meet and greet clients and visitors.
- Serve as the first point of contact for incoming phone queries, manage requests and room bookings within the virtual service center model, and lodge work requests in the internal system.
- Assist the internal site management team by coordinating client requests and other requests as required.
- Assist with visitor and contractor escorts, including instructing and supervising as required.
- Manage collection and distribution of internal and external mail and courier deliveries.
- Manage delivery of consumables throughout refresh areas.
- Support provision of building access cards to staff and contractors.
- Support meeting room requirements, including room reconfigurations and catering provisions.
- Perform administration duties as required.
- Handle invoicing, receipting, and reconciliation.
- Perform data entry and records management.
- Manage work orders.
- Maintain distribution lists.
- Submit and monitor work orders with the landlord.
- Process FedEx packages.
- Provide first-tier support for printer and plotter issues.
- Perform scheduled preventive maintenance checks of first aid kits, AEDs, and fire extinguishers.
- Ensure HSE policies and procedures are met and maintained by all stakeholders.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
