Facility Administrator RN

Georgia Retina•Sandy Springs, TN

About The Position

The Facility Administrator directs the staff and programs of an Ambulatory Surgery Center under the general direction of the Director of Surgical Services and Vice President of Surgical Services. The Administrator develops and introduces standards and guidelines for ambulatory services and programs, and collaborates with the Medical Director and Nurse Manager to ensure high-standard surgical services. The role oversees facility operations, quality improvement, clinical and regulatory compliance, employee relations, human resources, supplies and inventory, financial performance, and administrative functions. The Administrator coordinates with clinical staff, corporate teams, providers, and vendors to support effective patient care and surgical workflow. The position also oversees front-office and revenue-cycle processes, payroll-related approvals, accounts payable, reporting, and staff communication while maintaining patient privacy and upholding the facility’s mission, vision, and values.

Requirements

At least 3 years of ambulatory surgery operations management experience.
Licensed Registered Nurse.
BLS and ACLS certifications.
Strong understanding of skilled nursing standards, federal and state regulations, and patient-safety and quality standards of AAAHC or another ASC accreditation body.
Demonstrated ability to lead and develop a team and drive performance improvement, with progressive increases in management responsibility.
Ability to thrive in a highly matrixed environment.
Strong financial aptitude and experience managing a P&L statement.
Rational and analytical approach, friendly disposition, and ability to remain calm in difficult situations.
Ability to work beyond normal hours as needed, including potential weekends.
Excellent presentation, interpersonal, communication, writing, and documentation skills.
Professional and reliable demeanor with a strong work ethic.
Excellent time-management skills and ability to organize and prioritize workload to meet deadlines.
Ability to learn new software and systems quickly, adapt to change, and communicate effectively.
Intermediate computer skills, including Microsoft Office, especially Word, Excel, and PowerPoint.
Ability to interact effectively and professionally with individuals at all levels, internally and externally.
Sound judgment in responding to inquiries, including knowing when to route inquiries to the next level and maintaining a strong sense of urgency.
Self-motivation, strong organizational skills, and superior attention to detail.
Ability to manage multiple tasks and projects simultaneously within inflexible time frames.
Ability to adapt to frequent priority changes.
Collaborative team player able to develop strong working relationships and engage effectively with internal and external partners.
Ability to build consensus among cross-functional teams.
Strong problem-solving and negotiation skills.

Nice To Haves

Bachelor of Science degree from an accredited college or university.

Responsibilities

Manage facility operations in accordance with applicable policies, protocols, orders, and regulations.
Use facility comparative information and continuous quality improvement principles to improve efficiency and oversee quality management efforts with clinical staff and leadership.
Work with the Medical Director, Nurse Manager, facility staff, and attending physicians to ensure clinical care meets regulatory standards and to implement patient care orders and protocols.
Manage employee relations and human resources activities to meet patient care needs within established budgets and staffing patterns, with support from Human Resources staff.
Coordinate with corporate Procurement and facility staff to manage supplies and inventory, ensure patient-care supplies and equipment are available, and maintain appropriate ordering, receiving, accounting, and internal controls.
Demonstrate effective leadership and communication, motivate associates, and conduct staff meetings as needed to support communication and regulatory compliance.
Work with the corporate compliance team to meet state licensure, ASC CMS Conditions for Coverage, and accrediting-organization requirements.
Identify and recommend procedural changes and solutions to inefficiencies.
Act as a liaison for providers and route surgical, operational, or other concerns through appropriate channels.
Ensure key performance indicators are met across departments.
Provide on-site support and direction for coordination with Revenue Cycle services, including patient scheduling, registration, medical record documentation, billing, and collections.
Use a systematic approach to address patient grievances with EyeSouth’s Compliance Team and resolve patient-care issues.
Create, analyze, and provide routine and ad hoc facility reports with EyeSouth’s corporate team as directed.
Participate in Governing Body meetings through reports and on-site presence as applicable and necessary.
Work with EyeSouth’s corporate team to develop strategies for meeting or exceeding monthly budget parameters.
Follow facility policies and procedures, complete in-services on time, and participate in performance improvement and continuous quality improvement activities.
Protect patient privacy by not discussing privileged information outside the work area or within hearing range of visitors, family members, or patients.
Ensure efficient surgical workflow and work with providers and nursing staff to develop and implement standard operating procedures.
Oversee software solutions, identify and recommend opportunities for improvement, and manage relationships with relevant vendor representatives.
Conduct monthly staff meetings.
Oversee efficient and effective Front Office administration, including customer service, insurance verification, demographic data entry, collection of patient-responsibility balances, and scheduling.
Ensure timely authorization of timesheets, approval of PTO, and completion of required payroll reporting.
Ensure the facility culture reflects its mission, vision, and core values.
Ensure operational and facility compliance measures are met with assistance from the EyeSouth Chief Compliance Specialist and Chief Medical Officer.
Ensure corporate and medical compliance programs are implemented and followed under the direction of the EyeSouth Compliance Specialist and Chief Medical Officer.
Ensure accounts payable duties are completed accurately and on time.
Ensure month-end reporting is provided accurately and on time.