Facilities Technician at Camp Creek Resort

THE ST JOE COMPANY•Inlet Beach, FL

4d•Onsite

About The Position

The Facilities Technician is responsible for keeping the property in excellent condition for guests and associates. Under the direction of the General Manager and Chief Engineer, the technician maintains equipment, systems, and building components, including mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile, and other equipment. Depending on experience and role level, the technician may assist other facilities staff as needed. The role includes independent maintenance work in guest rooms and hotel buildings, routine inspections and preventative maintenance, troubleshooting and repairs, work-order documentation and coordination, and maintaining the exterior grounds and public access areas. The technician supports hotel safety and security, follows the HAZMAT program and work-order procedures, and provides courteous service when interacting with guests.

Requirements

Sufficient education and literacy to identify and read product labels and communicate with guests.
Customer service experience.
Ability and willingness to interact with guests.
Prior building-maintenance experience.
Knowledge of computers and ability to process work tickets.
Ability to read, write, speak, understand, and communicate in basic English is preferred.
Ability to perform consistent work to high standards and attention to detail.
Ability to remain discreet and respect guest privacy.
Pleasant, friendly guest-interaction skills.
Strong written and verbal communication, interpersonal, and problem-solving skills.
Ability to effectively and efficiently lead a team.
Ability to multitask while handling jobs, radio communications, and guest interactions.
Ability to interpret a variety of instructions.
Strong working knowledge of heating, cooling, and pumping systems and plumbing.
Strong knowledge of electrical applications and safety.
Working knowledge of appliances.
General maintenance experience, including painting and carpentry.
Ability to lift 50 pounds.
Ability to perform frequent bending, standing, stopping, walking, kneeling, crouching, pushing, and pulling, and occasional climbing of ladders and stairs.

Nice To Haves

Mechanical or technical experience in building maintenance is heavily preferred.

Responsibilities

Independently complete maintenance tasks in guest rooms and hotel buildings, including minor plumbing, electrical, HVAC, painting, and furniture assembly.
Troubleshoot and repair mid-level plumbing, HVAC, painting, and sheetrock issues.
Assist with troubleshooting issues requiring skilled maintenance or contractor repairs.
Carry out routine checks and maintenance work in assigned areas.
Conduct room-care preventative maintenance as directed.
Maintain thorough knowledge of departmental equipment.
Update work-order tickets and records in the system according to company procedures.
Coordinate work orders with departments and other relevant parties.
Respond to work orders quickly and resolve them promptly.
Maintain daily logs, readings, and building-inspection documentation.
Follow the hotel work-order system, including its prioritization procedures.
Achieve and maintain guest-room quality according to hotel standards.
Comply with the hotel's HAZMAT program, including keeping MSDS information current.
Know the location and function of emergency equipment, including valves and electrical equipment.
Demonstrate teamwork and responsiveness by performing tasks consistent with hotel standards.
Directly assist the Facilities Technician I as needed.
Monitor services performed by outside contractors and vendors.
Help maintain safety and security throughout the hotel.
Maintain exterior grounds, parking areas, and public access areas.
Perform other duties as assigned.