Tennis Coordinator at Camp Creek Resort
About The Position
The Tennis Coordinator provides day-to-day direction, coordination, and supervision of tennis programs and tennis department operations. The role supports promotion of tennis programs and management of tennis business plans, assists with match making, and helps coordinate activities promoted by the department. The coordinator also supports the Director of Tennis with administration, program planning, staff training, marketing, and daily department operations. The position includes maintaining activity and incident records, registering members for events and clinics, assisting with inventory, maintaining the resort shop and recreation areas, and ensuring equipment and guest amenities are ready for use. The coordinator assists members and guests, monitors their safety, and responds professionally to questions, concerns, and emergencies. Additional responsibilities may be assigned as business needs change.
Requirements
- Experience in a private club or resort setting is preferred.
- Computer experience, including Microsoft Office Suite (Word, Outlook, and Excel).
- Sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
- Ability to read, write, speak, understand, and communicate in basic English.
- Prior experience in tennis departments is preferred.
- Prior customer service experience is preferred.
- CPR, AED, and First Aid certification; certification may be obtained after hire.
- Detail-oriented and thorough.
- Ability to remain discreet and respect guest privacy.
- Ability to perform consistent work to high standards.
- Ability to interact pleasantly and in a friendly manner with guests.
- Knowledge of POS systems and member-based systems.
- Ability to operate Microsoft Office.
- Ability to think critically and troubleshoot issues independently.
- Knowledge of tennis processes, rules, and techniques.
- Excellent communication and customer service skills.
- Ability to stand and walk for prolonged periods through tennis facilities.
- Ability to engage in prolonged standing and physical activity, including stooping and kneeling.
- Ability to lift and carry up to 50 pounds.
- Ability to demonstrate and assist with tennis instruction and drills.
- Visual requirements include close vision, distance vision, depth perception, and ability to adjust focus.
- Auditory requirements include effective hearing and verbal communication.
Responsibilities
- Assist with day-to-day operations of the tennis area.
- Assist the Director of Tennis with daily administration of the Tennis Department.
- Assist with planning and administering programs and services, including weekly clinics, mixers, holiday events, seasonal camps, and tennis events.
- Prepare and maintain activity reports, sign-in sheets, sign-up sheets, and incident reports.
- Register members for events, activities, and clinics.
- Assist with month-end inventory.
- Assist with planning and administering tennis staff meetings, in-service sessions, and training sessions.
- Perform tennis trainer and tennis maintenance responsibilities as needed.
- Oversee resort shop apparel, supplies, cleanliness, and inventory.
- Maintain and restock water stations, towels, and retail inventory.
- Ensure equipment is in proper working order.
- Monitor and maintain cleanliness, sanitation, and organization of recreation areas.
- Anticipate and respond promptly to members’ and guests’ needs, concerns, and issues.
- Assist members and guests as needed and monitor their safety.
- Respond professionally and prudently during emergencies.
- Assist the Director of Tennis with marketing programs and events, including flyers, emails to members, and website information.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
