Coordinator Resort

Hilton Grand Vacations • Las Vegas, NV

5d

About The Position

Hilton Grand Vacations is seeking a Resort Coordinator for its 829-room resort on the Las Vegas Strip. The role supports resort operations by coordinating invoices, orders, vendor contracts, incident documentation, communications, schedules, meetings, and appreciation events. The coordinator works with the General Manager, resort leadership, vendors, owners, guests, and team members, and is expected to help maintain effective communication and a positive workplace culture. The posting notes opportunities to learn, grow, and advance within the company.

Requirements

• At least six months of experience.
• High school diploma or equivalent.
• Computer proficiency in Microsoft 365 and Co-Pilot.
• Excellent customer service skills.
• Ability to understand and follow oral and written directions.
• Knowledge and use of correct business English and office practices.
• Ability to communicate effectively, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Nice To Haves

• Strong time-management skills and ability to organize and manage multiple priorities.
• Ability to take initiative and adapt effectively to change.
• Ability to establish and maintain cooperative working relationships.
• Ability to interpret and create spreadsheets.
• Sound judgment and ability to work independently with minimal supervision.
• Strong analytical and problem-solving skills.
• Ability to perform varied duties, switch between different tasks, and meet deadlines or established timeframes.
• Ability to perform well with frequent interruptions or distractions.

Responsibilities

• Process weekly invoices.
• Place orders for the resort.
• Reconcile Housekeeping invoices.
• Complete the VIP/Front Desk Stay Score report monthly.
• Collect required documentation and submit vendor contracts in Concentric and Oracle; maintain contracts and ensure contracts and certificates of insurance (COIs) are up to date.
• Collect documentation related to incidents at the resort, complete data entry, and keep the General Manager informed.
• Answer telephone calls.
• Arrange meetings on behalf of the General Manager, document them, and distribute minutes as required.
• Maintain the resort conference room schedule.
• Maintain leadership’s work schedule in TEAMs.
• Handle vendor inquiries professionally and promptly.
• Assist with planning and arranging owner and team member appreciation functions.
• Assist with annual owners’ board meetings.
• Maintain effective team communication and uphold integrity to support a positive workplace culture.
• Perform additional tasks assigned by the General Manager.

Benefits

• Medical, dental, and vision coverage, with eligibility beginning on Day 1.
• Recognition programs and rewards.
• Travel discounts.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental well-being.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED