Coordinator Resort
About The Position
Hilton Grand Vacations is seeking a Resort Coordinator for its 829-room resort on the Las Vegas Strip. The coordinator supports resort operations by handling invoices and orders, maintaining vendor contracts and documentation, supporting the General Manager and leadership team, coordinating meetings and schedules, and assisting with owner and team member events. The role calls for strong communication, customer service, organizational, and office skills. The resort includes a rooftop pool, Fitness Center, and Spa, and the company describes opportunities for learning, career advancement, and growth.
Requirements
- At least six months of experience.
- High school diploma or equivalent.
- Computer proficiency in Microsoft 365 and Co-Pilot.
- Excellent customer service skills.
- Ability to understand and follow oral and written directions.
- Knowledge and use of correct business English and office practices.
- Ability to communicate effectively, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Nice To Haves
- Proficient time management and ability to organize and manage multiple priorities.
- Ability to take initiative and adapt effectively to change.
- Ability to establish and maintain cooperative working relationships.
- Ability to interpret and create spreadsheets.
- Sound judgment and ability to work independently with minimal supervision.
- Strong analytical and problem-solving skills.
- Ability to perform varied duties with impending deadlines or established timeframes.
- Ability to perform well with frequent interruptions or distractions.
Responsibilities
- Process weekly invoices.
- Place orders for the resort.
- Reconcile Housekeeping invoices.
- Complete the VIP/Front Desk Stay Score report monthly.
- Collect documentation and submit vendor contracts in Concentric and Oracle; maintain contracts and ensure contracts and certificates of insurance (COIs) are up to date.
- Collect proper documentation related to resort incidents, complete data entry, and keep the General Manager informed throughout the process.
- Answer telephone calls.
- Arrange meetings on behalf of the General Manager, and document and distribute minutes as required.
- Maintain the resort conference room schedule.
- Maintain leadership’s work schedule in TEAMs.
- Handle vendor inquiries professionally and promptly.
- Assist with planning and arranging owner appreciation and team member appreciation functions.
- Assist with annual owner’s board meetings.
- Maintain effective team communication and uphold integrity to strengthen a positive workplace culture.
- Perform additional tasks assigned by the General Manager.
Benefits
- Medical, dental, and vision coverage with Day 1 eligibility.
- Recognition programs and rewards.
- Travel discounts program.
- Paid vacation and paid sick days.
- Employee Assistance Program supporting physical and mental wellbeing.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Employee stock purchase program.
- Learning and advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
