Remote Resort Experience Coordinator

Blyss Journeys•Spokane, WA

3d•Remote

About The Position

The Remote Resort Experience Coordinator assists clients with researching and organizing resort vacations based on their individual preferences, interests, and budgets. The role combines customer service, destination research, organization, and professional communication. Coordinators help clients compare resort options, understand available amenities, and complete reservations. Previous travel-industry experience is not required; training and continued educational resources are available to develop planning and client-service skills. The position offers flexible remote scheduling and may be performed part-time or full-time based on availability.

Requirements

Must be at least 18 years of age.
Must currently reside in the United States or Mexico.
Reliable internet service and access to a computer or compatible device are required.
Strong written and verbal communication skills are required.
Excellent organization and attention to detail are required.
Must be comfortable researching and comparing multiple options online.
Must be capable of managing deadlines and following up consistently.
Must be able to work independently and follow established procedures.
Must be willing to complete training and continued education.

Nice To Haves

Customer service, hospitality, administrative, event-planning, or sales experience is helpful but not required.

Responsibilities

Consult with clients to identify their preferred destination, dates, budget, room needs, and vacation priorities.
Research resorts, hotels, vacation packages, transportation, activities, and excursions.
Compare properties based on location, amenities, dining options, room categories, and client preferences.
Prepare personalized and organized resort recommendations.
Explain general package inclusions, property features, reservation policies, and available services.
Assist clients with completing reservations and verifying confirmation details.
Review traveler names, dates, room categories, and transportation arrangements for accuracy.
Track deposits, payment deadlines, documentation needs, and other important dates.
Provide clients with preparation reminders and relevant destination information.
Communicate applicable reservation changes or updates.
Maintain accurate and confidential client records.
Follow up with clients before and after their vacations.
Participate in required training and ongoing destination education.
Build professional relationships through networking, referrals, personal marketing, and repeat business.