Facilities Resort Technician - Maintenance

Kalahari Resorts & Conventions•Wisconsin Dells, WI
•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Facilities Resort Technician to perform skilled repairs on resort buildings and equipment and maintain them in the best possible condition while minimizing inconvenience to guests. The role responds to maintenance requests and performs preventive repairs to support a seamless guest experience. It includes guest-facing service and is described as part of the resort’s leadership team, with an emphasis on guiding and supporting associates and delivering welcoming, courteous service. The technician maintains resort and condominium rooms and equipment. Work may include repairing lighting, furniture, plumbing, water lines, pools and spas, wall coverings, and sheetrock; painting designated areas; programming televisions and electronic lock systems; and maintaining equipment according to manufacturer preventive-maintenance programs. The position is listed for second and third shifts. Locations listed include Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; Round Rock, Texas; and Spotsylvania County, Virginia. A resume is required.

Requirements

  • High school diploma or equivalent.
  • One year of experience performing general handyman work, such as basic carpentry, minor electrical, HVAC or plumbing work, painting, or furniture repair.
  • Resume required.
  • A leadership style rooted in collaboration, respect, and service to others.

Nice To Haves

  • Trade school and/or college coursework in a related field.
  • Previous hospitality industry experience; preferred but not required.

Responsibilities

  • Repair and maintain resort and condominium rooms, including televisions, light switches, receptacles, bulbs, fixtures, furniture, plumbing, water lines, pools, spas, wall coverings, and sheetrock.
  • Paint designated areas and perform minor plumbing repairs, such as clearing clogged drains and replacing washers, handles, and drain fittings.
  • Repair and program hotel electronic lock systems.
  • Respond quickly to maintenance requests and perform preventive repairs.
  • Keep equipment clean and in excellent working condition through personal inspection and manufacturer preventive-maintenance programs.
  • Provide responsive, friendly, and courteous service and help guests feel welcome.
  • Guide, support, and inspire associates as part of the resort’s leadership team.

Benefits

  • Career growth opportunities with promotion from within.
  • 401(k) matching.
  • Paid time off.
  • Holiday compensation.
  • Health coverage for full-time associates.
  • Dental coverage for full-time associates.
  • Vision coverage for full-time associates.
  • Employee appreciation events.
  • Discounts and perks at all resorts.
  • Education assistance programs.
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