Resort Facilities Technician- MTR

Lemonjuice Solutions•Kissimmee, FL

1d•Onsite

About The Position

The Resort Facilities Technician supports the facilities team at Magic Tree Resort in Kissimmee, Florida, maintaining the property and responding to guest repair requests. The role includes preventive maintenance, basic troubleshooting and repairs across building systems and guest-room equipment, maintaining inventory, and communicating work activities and issues across shifts. The schedule is 8:00 a.m.–5:30 p.m., Friday through Monday plus another weekday. Weekend availability and participation in an on-call schedule are required. The position is full-time, hourly, and year-round. The technician also helps maintain a clean and safe environment, follows company procedures and safety requirements, and provides professional, timely service to guests and coworkers. The role involves physical work, including carrying tools and handling objects weighing up to 50 pounds, as well as extended periods of standing, sitting, or walking.

Requirements

Strong customer-service orientation and skills.
Highly organized, with excellent time-management and multitasking skills.
Exceptional teamwork and clear, concise verbal and written communication skills.
Basic proficiency or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic and electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building maintenance.
Ability to use computers to enter work-related information and operate point-of-sale systems where applicable.
Ability to follow safety and security procedures, including hazardous-material handling and disposal, use of appropriate personal protective equipment, and correct lifting procedures.
Ability to meet the physical demands of the role, including handling objects weighing up to 50 pounds without assistance and working on uneven or slippery surfaces.
Weekend availability and availability for an on-call schedule.
High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience is listed among the preferred qualifications.

Nice To Haves

Technical trade or vocational school degree.
High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

Respond to guest repair requests and communicate with guests to resolve maintenance issues.
Provide professional, positive, and timely service to guests; listen and respond to questions, concerns, and requests, and promptly escalate complaints that cannot be resolved.
Perform preventive maintenance on tools and kitchen and mechanical-room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines; read, log, track, and interpret readings from meters, gauges, and other measuring devices.
Identify, locate, and operate equipment and building utility shut-off valves.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Perform basic maintenance and repairs involving air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic and electronic systems and controls, carpentry, finish work, kitchen equipment, vehicles, and general building systems.
Prepare surfaces and paint; perform minor drywall and wood-trim repairs, replace light bulbs and A/C filters, and thoroughly clean repair areas.
Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, lamps, extension cords, vacuum cleaners, internet devices, switches, outlets, and guest-room items; program televisions.
Perform repairs on interior and exterior landscaping and external landscaping sprinklers.
Perform general housekeeping and technician-related inventory duties and clean technician areas as directed by management.
Assist with preventive maintenance inspection records and use computer skills to input air-handler schedules and change temperatures.
Use Lockout/Tagout before maintenance work and follow safety procedures for tools, equipment, chemicals, and personal protective equipment.
Report accidents, injuries, unsafe conditions, and unsafe procedures to management or appropriate safety personnel; complete required safety training and certifications.
Maintain proficiency with fire sprinkler and emergency power systems and familiarity with Fire and Emergency Rescue Team duties and responsibilities.
Look for opportunities to conserve energy and report ideas to management.
Follow company policies and procedures, protect company assets and confidential information, maintain a clean and professional appearance, and comply with applicable employment practices and government regulations.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, listen and respond to associate concerns, and comply with quality assurance standards.
Perform other reasonable job duties as requested by supervisors.