Facilities Manager

Excelsior•Albany, NY

17d•Onsite

About The Position

The Facilities Manager ensures the efficient operation and safety of Excelsior University’s Albany campus. The role serves as the on-site point of contact, overseeing vendor services, space readiness, and compliance with safety standards. The Facilities Manager supervises a small on-site team and coordinates with a property management company to maintain a professional and welcoming environment for staff and visitors. The position also serves as a point of contact and subject matter expert for additional Excelsior University sites as they are established throughout the United States. This is primarily an on-site role, with occasional flexibility for remote work and travel to additional university locations. The Facilities Manager may need to respond to urgent issues outside standard business hours.

Requirements

At least 3 years of experience in facilities or site management.
Experience supervising staff and managing vendor relationships.
Strong organizational and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities in a hybrid work environment.
Proficiency with Microsoft Office Suite.
Ability to respond to urgent issues outside standard business hours when necessary.

Nice To Haves

Associate’s or Bachelor’s degree in Facilities Management, Business Administration, or a related field.
Facilities or site management experience in higher education or corporate environments.
Familiarity with facilities management software.

Responsibilities

Act as the primary on-site contact for campus operations and help ensure a safe, functional, and welcoming environment.
Monitor services provided by the property management company, including janitorial services, landscaping, snow removal, and building maintenance.
Respond to urgent site issues and coordinate emergency repairs with external vendors and management.
Oversee the main reception function, including walk-in visitors, visitor and staff badge distribution, and main phone reception services.
Oversee mailroom operations.
Serve as a point of contact and subject matter expert for university sites without full-time site managers.
Coordinate space setup and vendor services for occasional on-site events and meetings.
Ensure preventive maintenance schedules are followed by the property management team within budget guidelines.
Maintain emergency preparedness plans, including fire evacuation and disaster response, and serve as the site emergency coordinator.
Promote good housekeeping and compliance with health, safety, and accessibility standards.
Liaise with vendors, review service reports, and approve work orders in collaboration with property management.
Assist with requests for proposals, bid reviews, and contract documentation as needed.
Supervise receptionists, mailroom staff, and one facilities team member, providing scheduling, guidance, and performance feedback.
Foster a positive and professional on-site experience for staff and visitors.
Serve as the on-site backup coordinator for security concerns.
Attend professional development opportunities as required.
Perform additional responsibilities as assigned to support site operations.