Facilites Manager

KW PROPERTY MANAGEMENT AND CONSULTING•Parkland, FL

10d

About The Position

The Facilities Manager serves as a key employee liaison between the client, KWPM services, and internal support staff, and is expected to provide friendly, timely, and professional customer service. The role supports the property's operational functions through organized, detail-oriented facilities management and effective interpersonal communication. The position oversees property inspections, condition monitoring, maintenance work orders, preventive maintenance, vendor and contractor performance, facilities budgets, inventories, and service records. It responds to resident concerns, provides facilities information and recommendations to management, the Board, and committees, and addresses safety hazards and facility emergencies, including after-hours situations. The manager also supervises maintenance and groundskeeping staff, assigning work, coordinating schedules, training employees, and addressing performance and safety matters. This is a full-time, exempt position. Days and hours are determined by the property and may change to meet business needs. Some travel for meetings and training may be required. The work takes place indoors and outdoors, with exposure to job-site conditions, fumes or airborne particles, moving mechanical parts, vibration, and potentially loud noise. The role includes active physical work and prolonged periods at a desk using a computer.

Requirements

High school diploma or equivalent.
Two to four years of general experience in building trades, repair and replacement maintenance, or handy-work, including experience supervising team members.
Ability and willingness to drive for work purposes and respond to property emergencies, including outside normal business hours.
Effective written and verbal communication skills, including the ability to prepare professional reports and recommendations for management, the Board, and the client.
Intermediate proficiency in MS Office.
Valid driver's license.
Must pass a pre-employment drug screening and background check.
Basic working knowledge of HVAC, plumbing, electrical, and irrigation systems.
Working knowledge of project management and competitive bidding, including the ability to develop detailed Requests for Proposal (RFPs) and Scopes of Work (SOWs) for facilities maintenance and capital projects.
Ability to meet the physical demands of the job, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the workday; lifting up to 15 pounds; and accessing and navigating all facility areas and company equipment.

Nice To Haves

Associate's degree.
Experience managing similar community facilities, equipment, and events.
Certified Pool Operator (CPO) certification or equivalent state-recognized certification, such as Florida Public Pool Specialist (FPPS).
ServSafe Food Handler certification or Certified Food Protection Manager (CFPM).
Enthusiastic and thought-provoking approach, bringing energy and sound judgment to the role.

Responsibilities

Conduct regular inspections of common areas, roadways, sidewalks, lighting, drainage, community facilities, and amenities to identify safety, maintenance, landscaping, and appearance concerns.
Evaluate inspection findings and resident reports, determine appropriate responses, and prioritize corrective action according to safety and operational impact.
Ensure facilities and equipment are clean, safe, and ready for regular use and special events.
Oversee maintenance work orders from assignment through tracking and completion, ensuring timely and quality work.
Determine whether repairs should be handled internally or by an outside contractor and coordinate the response.
Maintain preventive maintenance programs, schedules, and service documentation for facilities and equipment.
Maintain warranties, licenses, inspection records, service agreements, contracts, and maintenance files.
Obtain and review vendor proposals and repair estimates and recommend options to management for approval.
Monitor vendor and contractor performance, coordinate site access, and follow up on deficiencies.
Collaborate with management on maintenance and facilities budgets, payroll projections, and capital planning.
Control costs and expenditures within approved budget guidelines; obtain competitive pricing and purchase materials and supplies.
Maintain inventories of equipment, parts, and supplies needed for operations.
Respond to resident inquiries about common-area conditions and escalate significant or unbudgeted issues to management.
Provide facilities information, status updates, and written recommendations to management, the Board, and committees; attend relevant meetings and follow up on action items.
Identify hazards and direct immediate mitigation, restricting or shutting down areas or equipment when needed pending repair.
Respond to facility and equipment emergencies, including after-hours situations, to protect resident safety and minimize disruption.
Supervise maintenance and groundskeeping staff, assign tasks, and direct daily workflow, scheduling, and staffing.
Train staff on procedures, equipment, safety expectations, and property standards.
Conduct performance evaluations, address performance or attendance concerns, and review timekeeping and time-off requests.
Motivate staff to comply with Association and company safety standards.
Perform other duties as assigned.