Facilites Manager

KW Property Management Careers•Parkland, FL

About The Position

The Facilities Manager serves as a key liaison between the client, KWPM services, and internal support staff, projecting a professional and competent image while providing friendly, timely customer service. The role supports the property’s operations through inspections, maintenance and work-order oversight, vendor coordination, budget monitoring, resident and board support, and safety and emergency response. The manager supervises maintenance and groundskeeping staff, including assigning work, scheduling, training, and reviewing performance. The position is full-time and exempt; the property determines the work schedule, which may change to meet business needs. Some travel for meetings and training may be required.

Requirements

High school diploma or equivalent required.
Two to four years of general experience in building trades, repair and replacement maintenance, or handy-work, including experience supervising team members.
Ability and willingness to drive for work purposes and respond to property emergencies, including outside normal business hours.
Effective written and verbal communication skills, including the ability to prepare professional reports and recommendations for management, the Board, and the client.
Intermediate proficiency in MS Office.
Valid driver's license.
Must pass a pre-employment drug screening and background check.
Basic working knowledge of HVAC, plumbing, electrical, and irrigation systems.
Working knowledge of project management and competitive bidding, including the ability to develop detailed Requests for Proposal (RFPs) and Scopes of Work (SOWs) for facility maintenance and capital projects.
Ability to meet the position’s physical demands, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the workday; occasional lifting of up to 15 pounds; and access to all facility areas and company equipment.

Nice To Haves

Associate's degree preferred.
Experience managing similar community facilities, equipment, and events preferred.
Certified Pool Operator (CPO) or equivalent state-recognized certification, such as Florida Public Pool Specialist (FPPS).
ServSafe Food Handler certification or Certified Food Protection Manager (CFPM).
Enthusiasm and sound judgment are preferred.

Responsibilities

Conduct regular inspections of common areas, roads, sidewalks, lighting, drainage, community facilities, and amenities; identify safety, maintenance, landscaping, and appearance concerns.
Evaluate and prioritize issues reported or identified during inspections, and ensure facilities and equipment are clean, safe, and ready for regular use and special events.
Oversee maintenance work orders from assignment through completion, monitor progress and quality, and determine whether work should be completed internally or by an outside contractor.
Maintain preventive maintenance schedules and service documentation, as well as records for warranties, licenses, inspections, service agreements, contracts, and equipment and facility maintenance.
Obtain and review vendor proposals and repair estimates and recommend vendors or work to management for approval.
Monitor vendor and contractor performance, coordinate site access, and follow up on deficiencies.
Collaborate with management to prepare, implement, and monitor maintenance and facilities budgets, including payroll projections and capital planning.
Manage expenditures within approved budgets, obtain competitive pricing, purchase materials and supplies, and maintain inventories of equipment, parts, and supplies.
Respond to resident inquiries and concerns about common areas and escalate significant or unbudgeted issues to management as appropriate.
Provide facilities information, status updates, and written recommendations to management, the Board, and committees; attend relevant meetings and follow up on action items.
Identify hazards and direct immediate mitigation, including restricting or shutting down areas or equipment pending repair when needed.
Respond to facility and equipment emergencies, including after-hours situations, to protect resident safety and minimize operational disruption.
Supervise and assign tasks to maintenance and groundskeeping staff; direct daily workflow, scheduling, and staffing.
Train staff on procedures, equipment, safety expectations, and property standards; conduct performance evaluations and address performance or attendance concerns.
Review staff timekeeping and time-off requests and motivate staff to comply with company and Association safety standards.
Perform other duties as assigned.